Senior Technology Business Analyst
About The Position
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Position Overview The Senior Technology Business Analyst will work as a translator between the Business units and the Technology team; lead the BA team to conduct requirements gathering meetings, JAD sessions, and root cause analysis, document requirements, use stories; coordinate test activities, and release management. Assist in cross-team collaboration and project management as needed.
Requirements
- Bachelor’s degree in Management Information Systems / Computer Science / Computer Engineering or equivalent experience.
- Minimum of 8 years’ experience in SDLC, gathering and documenting requirements for various complex business systems.
- Experience in conducting business requirement sessions, JAD sessions and various elicitation techniques.
- Ability to grasp technical concepts and translate business requirements into functional specifications.
- Ability to work with a sense of urgency and attention to detail.
- Excellent oral and written communication skills.
Nice To Haves
- Past technical experience and/or development experience in any technologies and role
- Knowledge of drug rebate industry
Responsibilities
- Review, analyze, and evaluate business systems and user needs.
- Interact with business and operations stakeholders to determine requirements for new projects and enhancements.
- Participate in all phases of the SDLC to ensure implementation of system requirements.
- Provide recommendations to internal business groups on process improvement projects by analyzing business process flows and identifying changes
- Define current/future state process flows.
- Handle change management. Conduct root cause analysis and risk/issue identification.
- Deliver the following artifacts as needed: Business requirements document, functional requirements, use cases, wire frames, report mockups, dashboards and process workflow design.
- Experience in data analysis using SQL, MS Access or related technologies.
- Develop and maintain a thorough understanding of business needs from both technical and business perspectives.
Benefits
- health insurance coverage
- voluntary dental and vision programs
- life and disability insurance
- a retirement savings plan
- paid holidays
- paid time off (PTO) or vacation and/or sick time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
