About the position
The Senior Technical Product Manager for Wolters Kluwer’s InnovateHub is a key member of our innovation team, responsible for shaping, validating, and driving next-generation solutions from concept to early-stage delivery. Reporting to the Director of InnovateHub, this role helps operationalize innovation strategy by leading product discovery, iterative development, and cross-functional alignment across the organization. This is a unique opportunity for an experienced product leader with strong technical fluency and entrepreneurial drive to work on high-impact initiatives that unlock new value for tax, accounting, and audit professionals. You will play a hands-on role in identifying whitespace opportunities, defining MVPs, and driving early-stage validation, while championing customer-centric design and lean innovation practices.
Responsibilities
- Collaborate with the Director of InnovateHub to translate strategic opportunities into executable product experiments and pilots to commercially viable products that achieve product market fit within segments of market.
- Conduct discovery sprints with customers and stakeholders to identify unmet needs, test hypotheses, and shape new product concepts.
- Own the definition of MVP scope (Minimum Valuable product), feature sets, and success metrics for pilot initiatives, through to the initial launch.
- Lead cross-functional product pods through lean build-measure-learn cycles to quickly validate desirability, feasibility, and viability.
- Develop and maintain epics, user stories, acceptance criteria, and technical requirements with clarity and precision.
- Work closely with engineering, design, and platform teams to scope, prioritize, and deliver early-stage functionality.
- Partner with the Digital Experience Group (Dxg) and UX teams to ensure product ideas are grounded in real user needs and optimized for intuitive experiences.
- Support usability testing, feedback loops, and iterative refinements.
- Coordinate across Development, Legal, Operations, Marketing, Sales, and Service Excellence to align dependencies and ensure readiness for concept testing and scaling.
- Partner with GTM teams to prepare new offerings for transition post general availability launch.
- Stay current with emerging technologies (AI, automation, agentic experiences), competitive activity, and accounting firm workflows to identify differentiators and integration opportunities.
- Define and track key product innovation metrics (e.g., time-to-validation, prototype engagement, pilot usage, adoption readiness, Sales & revenue targets).
- Regularly communicate initiative status, learnings, and pivots to the Director and other stakeholders.
Requirements
- Bachelor’s degree from an accredited university, or equivalent experience.
- 5–7+ years of experience in software product management, ideally in B2B or SaaS environments.
- Three or more years with Agile Scrum methodologies as a product owner/technical product manager preferred.
- Three or more years in software solution development for Tax and accounting industry or professional experience in CPA firm preferred but not required.
- Strong understanding of Agile methodologies and working knowledge of development tools and IDE workflows.
- Experience engaging directly with customers and translating their needs into product innovation.
- Demonstrated ability to lead cross-functional teams and prioritize competing demands effectively.
- Strong analytical and strategic thinking skills; experience working with KPIs and using data to drive product decisions.
- Excellent communication skills, with the ability to influence across all levels of the organization.
Nice-to-haves
- Experience with automation, AI technologies, or self-service capabilities in a product context.
Benefits
- Well-being benefits providing tools, programs, and resources to help employees feel healthy, happy, safe, and prosperous.
- Recognition as Ragan’s Top Places to Work for Employee Wellbeing: Large Organization.
