Senior UM Coordinator - REMOTE

Jobgether
3dRemote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Utilization Management Coordinator - REMOTE. In this role, you will support the clinical team by handling administrative and non-clinical tasks essential for processing Utilization Management prior authorizations and appeals. Your contributions will ensure the efficiency and accuracy of operations within the UM process. You will play a key role in enhancing communication with providers and managing documentation requirements. This position requires strong organizational skills and the ability to adapt to a dynamic work environment, making a real difference in healthcare management.

Requirements

  • 1 year as a UM Coordinator in a managed care payer environment preferred
  • Knowledge of ICD-10, HCPCS codes, and medical terminology required
  • Strong time management and organizational skills to prioritize tasks
  • Proficient in computer applications like Word and Outlook
  • Ability to collect data, analyze facts, and draw valid conclusions
  • Effective written and oral communication skills required

Nice To Haves

  • Experience with DMEPOS is desired
  • Medicare/Medicaid experience is a plus

Responsibilities

  • Monitor incoming faxes for authorization requests
  • Enter UM authorizations review requests using ICD-10 and HCPCS codes
  • Verify eligibility and claims history in proprietary platforms
  • Ensure all necessary documentation is submitted with authorization requests
  • Contact providers to obtain required medical records
  • Generate correspondence for member and provider notifications
  • Complete verbal notifications and document activities
  • Initiate appeal cases for UM Nurses
  • Meet deadlines for UM cases as per internal and regulatory standards
  • Assist UM Nurses with designated tasks
  • Handle inquiries from call center and other sources
  • Perform other duties assigned by the UM Director

Benefits

  • Competitive compensation and annual bonus program
  • 401(k) retirement program with company match
  • Company-paid life insurance and short-term disability coverage
  • Medical, Vision, and Dental benefits
  • Paid Time Off (PTO) and Paid Parental Leave
  • Sick Time and Paid company holidays
  • Quarterly company-sponsored events
  • Health and wellness programs
  • Career development opportunities
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