About The Position

We are looking for an experienced and highly driven Senior UX Designer to join our Product team as our first dedicated UX hire. In this role, you will own the end-to-end user experience across key product areas, shaping how sellers, decorators, partners, and internal teams interact with Fulfill Engine. You will operate as a highly autonomous generalist — leading user research and customer interviews, defining information architecture, establishing design patterns, optimizing workflows, building wireframes and high-fidelity prototypes, and partnering closely with Product Management and Engineering to bring intuitive, scalable solutions to life. This is a high-impact role for a designer who thrives in ambiguity, enjoys solving complex workflow challenges, and wants to help define the UX foundation of a growing B2B SaaS platform.

Requirements

  • 5+ years of UX/UI design experience, preferably in B2B SaaS, eCommerce, marketplace, or platform products.
  • Proven ability to operate as a UX generalist — comfortable leading research, defining flows, designing systems, and prototyping solutions.
  • Strong experience conducting user interviews and synthesizing qualitative and quantitative insights into actionable design decisions.
  • Expertise in Figma and other modern design tools; ability to create interactive prototypes that closely simulate real product experiences.
  • Experience collaborating closely with Product Management and Engineering within Agile methodologies.
  • Demonstrated ability to design for complex workflows such as inventory systems or multi-sided platforms.
  • Experience contributing to or building design systems including reusable patterns and components.
  • Strong communication skills and ability to articulate design tradeoffs clearly.
  • High ownership mindset with the ability to thrive in ambiguity and fast-paced environments.
  • Growth-oriented with leadership potential and interest in shaping future UX strategy and team development.

Responsibilities

  • Own the UX strategy and execution across major product initiatives, from discovery through delivery and iteration.
  • Conduct user research, customer interviews, usability testing, and workflow analysis to deeply understand seller, decorator, partner, and internal user needs.
  • Translate quantitative and qualitative insights into clear user flows, wireframes, and prototypes.
  • Partner closely with Product Management and Engineering in an Agile environment to shape problem statements, ideate and iterate on user-centered solutions, and measure success.
  • Design and evolve scalable systems including navigation structures and information architecture.
  • Prototype rapidly using Figma or other modern prototyping tools to validate concepts early with customers and internal stakeholders.
  • Improve complex workflows by simplifying interactions and reducing friction.
  • Present design rationale clearly to stakeholders and leadership, grounding decisions in research and user data.
  • Establish UX best practices, documentation standards, and design system foundations for long-term scale.
  • Contribute to building a strong design culture, with willingness to lead or mentor future UX Designers as the team grows.

Benefits

  • We value work/life balance.
  • As a family-owned business, we know our work family is just one aspect of life. We offer flexibility in the workplace to accommodate life outside of work. We offer generous PTO packages and opportunity to earn additional time off throughout the year.
  • We take health and wellness seriously.
  • We offer comprehensive benefits packages with low premiums and front-end deductibles. Contribute pre-tax dollars to your FSA or HSA accounts. Earn additional PTO by participating in healthy activities!
  • We don’t believe in just getting a job; we believe in careers.
  • With ongoing training and opportunities for personal development, we believe in fostering career growth. Looking to take your career to the next step? We offer tuition reimbursement!
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