(USA) Senior UX Designer

Walmart•Bentonville, AR

7d•$90,000 - $180,000•Onsite

About The Position

Role summary: The Senior UX Designer for Auto Care Center (ACC) will lead end-to-end experience design across digital and in-store touchpoints. This role drives user discovery, research synthesis, interaction design, prototyping, and usability testing to deliver scalable, customer-first service experiences. You’ll partner cross-functionally with Product, Engineering, Operations, and Business leaders to translate complex automotive service workflows into intuitive, trustworthy solutions that serve millions of customers and associates. About the team: The ACC Experience Design team is modernizing Walmart’s Auto Care Centers into digitally enabled, customer-first service destinations. We design connected journeys across scheduling, check-in, service, payment, and follow-up — bridging Walmart.com, the app, in-store experiences, and associate tools. Our work impacts thousands of retail locations and millions of customers annually, blending service design, retail operations, and digital product innovation to build the “ACC of the Future.”

Requirements

Expertise in user research, interaction design, visual design, and prototyping
Strong systems thinking and ability to design across complex service ecosystems
Experience analyzing qualitative and quantitative data to inform strategy
Proven ability to influence stakeholders and drive consensus in ambiguous environments
Fluency in mobile conventions, design systems, usability testing, and scalable UX best practices
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
Option 2: 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Nice To Haves

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate)
Driving product development in a user experience area
Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area
Related industry experience (for example, retail, supply chain, eCommerce, healthcare)
UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Lead user discovery through interviews, surveys, contextual inquiry, and analytics synthesis
Translate research insights into journey maps, interaction models, and scalable design systems
Design flows, wireframes, high-fidelity visuals, and interactive prototypes
Plan and execute usability testing; iterate based on findings
Influence cross-functional partners and build stakeholder alignment to deliver measurable customer and business outcomes

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include : - Stock