Senior UX Designer

InterSystems•Boston, MA

About The Position

InterSystems is hiring a Senior UX Designer to work on InterSystems IntelliCare, a significant step forward in electronic health records from one of the most trusted names in health data platforms. IntelliCare is redefining the EHR to be a more powerful, intuitive tool for clinicians. Our goal is to help them work more efficiently while improving the quality of patient care. In this role, you will guide the development of the interface between the point of care and a robust data management platform. You’ll have the opportunity to shape how people interact with our industry-leading healthcare application, designing workflows that help clinicians and care teams quickly make better decisions. You may also have the opportunity to guide the design of AI tools applied to the real-world challenge of modern healthcare. We are actively exploring new paradigms for User Experience in the AI age, infusing AI into every aspect of our enterprise applications, and your work will transform how our users query, visualize, manage, and understand data—whether through conversational interfaces, intelligent recommendations, or entirely new paradigms for interacting with complex systems. If you’re excited by the idea of designing tools that help people solve meaningful problems—tools that are smart, scalable, and genuinely useful—you’ll fit in well!

Requirements

10+ years of experience as a user experience designer (UXD), user researcher, or similar.
Experience designing complex enterprise software. Domains could include healthcare (EHRs), finance, government, supply chain or other.
Proficiency with industry-standard software for designing and prototyping (We often use Figma).
Ability to think both creatively and analytically.
Strong storytelling, verbal, and written communication skills.
Team oriented and self-motivated.
A continuous learning mindset.

Nice To Haves

Experience working with LLMs and designing human in the loop workflows.
Familiarity with terminology from healthcare-related domains.
Degree in Human Computer Interaction (HCI), Interaction Design, Psychology, Graphic Design, Computer Science, Data Analytics, Machine Learning, or a related field.
A portfolio or examples of your work that illustrate your approach and results.
Understanding of W3C and 508 accessibility guidelines.

Responsibilities

Drive innovation by questioning assumptions, exploring emerging technologies, and pushing for better ways to solve tough UX challenges.
Design with impact, creating human-centered experiences that simplify complexity without sacrificing power or precision.
Collaborate deeply with engineers, product managers, domain experts, and fellow UX designers to bring bold ideas to life.
Prototype and iterate to discover what works—leveraging research, testing, and storytelling to shape products from concept to launch.
Help evolve the UX strategy and design language for a large healthcare application.