Senior Vice President, Network Service Lines

Hackensack Meridian HealthEdison, NJ
15h

About The Position

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Senior Vice President, Network Service Line (NSL), provides leadership, direction and administration of all aspects of the network service efforts across HMH for the respective NSLs in order to achieve the Quadruple Aim (better quality, better finance/growth, better patient experience and better clinician experience). Specifically, the role is responsible for targeted clinical, operational, financial and growth objectives for all the assigned Network Service Lines team members and budgets. The role provides leadership and strategic oversight of the execution of NSL projects across the network. In addition, in collaboration with the Chief Development Officer, the role is responsible for the execution of a comprehensive and integrated fundraising and development program. The role works to establish network-wide strategy and goals in close collaboration with the Chief Operating Officer, the Chief Quality and Network Service Line Officer, the President of the Acute Care Hospital Division, the President of the Specialty Hospital and Clinical Services Division, the President of the Physician Enterprise, the Chief Growth Officer, the Chief Strategy Officer, the Chief Financial Officer. NSL Scope of Accountability: Business Unit: Oncology Business Unit: Neurology/Orthopedics/Cardiovascular Business Unit: Women's & Children's Health Business Unit: Other future Network Service Lines (as determined by the Chief Operating Officer and Chief Clinical Service Line Officer)

Requirements

  • Master's degree in Business Administration or Hospital Administration.
  • 10 years of experience in Strategic hospital operations.
  • 5 years of experience in Senior level leadership.
  • Experience successfully leading and operating medical service lines.
  • Strong understanding of regulatory compliance as related to the service line.
  • Demonstrated leadership and complex organizational management skills.
  • Well-developed planning, marketing, organizational development, and business skills.
  • Information systems capabilities and appreciation for the data which will be required to make meaningful management decisions.
  • Ability to work with physicians and professionals in multiple settings and locations and to promote diversity in the workplace.
  • Excellent written and verbal communication skills.
  • Proficient computer skills including but not limited to Microsoft Office and Google Suite platforms.

Nice To Haves

  • Fellow, American College of Healthcare Executives.
  • Experience in an academic medical center environment.
  • Medical Doctor License or Doctor of Osteopathy License.

Responsibilities

  • In collaboration with the senior leadership team, leverages innovation of current resources and systems and explores and prepares for new models of care that support excellence in clinical care, population health, timely access and organic growth targets while positioning the network competitively in the market and responding to the dynamic needs of the community. Works in collaboration with the network Chief Service Line Officer to set the strategic direction and overarching clinical, operational, financial/growth initiatives of each respective NSL.
  • Establishes effective working relationships with key constituents, including community, employed and independent physicians; Hospital, Network, Ambulatory and Physician Enterprise Leadership and HMH team members through open collaboration and consistent communication. Creates a greater sense of 'systemness' throughout the Network and NSL. Collaborates and consults with leaders across the 'ecosystem' to define and prioritize key clinical, operational, financial and growth goals/measures to ensure successful strategy execution.
  • Exhibits leadership and fosters commitment to continuous quality improvement whereby decision making is driven by data and patient/guest relationships. Works with hospitals and organizational leadership and team members to foster high reliability thinking with sensitivity to operations, a preoccupation with failure, deference to expertise, resilience, and a reluctance to simplify the complexity of the system. Fosters a collaborative and interdependent environment across the NSL and other strategic partnerships to share best-practices in the pursuit of excellence and execution of strategic projects across the network. Collaborates with leaders across the 'ecosystem' in the creation, communication and adherence of HMH network-wide policies and procedures.
  • Develops and fosters effective collaboration between clinical departments, matrixed service lines, employed and independent physicians, and other affiliated services both within and outside the hospitals to ensure a wholly integrated approach to providing services, and fulfilling the NSL's strategic initiatives.
  • Ensures that each respective NSL is equipped with the right talent and infrastructure/support components in place to achieve the expected clinical, operational, financial/growth outcomes.
  • Involved in the development and management of budget for assigned areas. Regularly monitors relevant key financial indicators and performance metrics, modifying business activities where needed in response to changing financial situations.
  • Track, analyze, and report on relevant data and metrics as needed and/or requested. Develop, recommend and/or implement actions or process improvements as appropriate.
  • Other duties and/or projects as assigned.
  • Adheres to HMH Organizational competencies and standards of behavior.
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