Senior Windows Sustaining Engineer

Halcyon

8d•Remote

About The Position

Halcyon’s goal is to deliver an anti-ransomware solution that redefines what a security product can do. We’re looking for an experienced engineer to support both the development and long-term maintenance of our Halcyon Anti-Ransomware platform on Windows.

Requirements

Proven ability to develop high-quality code in C++.
Proven ability to troubleshoot and debug complex systems effectively.
Proficiency with windbg in both user-mode and kernel-mode.
Ability to identify performance bottlenecks using Window Performance Analyzer.
Experience programming in Rust or a strong desire to learn Rust.
Knowledge of Windows NT internals.
Ability to modify and execute SQL statements.

Responsibilities

Kernel-mode and user-mode code development: write code that transforms messages, processes data, interfaces with components in different languages, and interacts with Web APIs.
Diagnose and triage customer issues: analyze logs, crash dumps, and diagnostic data to identify root causes and drive timely resolutions.
Cross-functional collaboration: work closely with customer support, sales teams, product management, and engineering teams to resolve customer issues, improve product quality, and ensure seamless integration across components.
Optimization and profiling: use profiling tools to optimize code performance.
Test and maintain code quality: write unit and integration tests, adhering to consistent coding styles and architectural guidelines.

Benefits

Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents.
401k plan with 3% employer match
Short and long-term disability coverage, basic life and AD&D insurance plans.
Medical and dependent care FSA options.
Flexible PTO policy
Parental leave
Generous equity offering

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