Senior Workday Finance Lead
About The Position
Senior Workday Finance Lead1 1. Production Support Provide L2/ L3 functional support for Workday Financial Management modules. Investigate and resolve tickets raised by business users through incident management tools. Analyze system issues and provide root cause analysis ( RCA) . 2. Issue Resolution Troubleshoot issues related to: General Ledger ( GL) Accounts Payable ( AP) Accounts Receivable ( AR) Expenses Procurement Banking & Settlements Coordinate with technical and integration teams for complex issues. 3. Configuration & Enhancements Perform minor configuration changes in Workday Financials based on business requirements. Implement small enhancements and change requests . Maintain business process configurations. 4. Reporting Support Create or modify Workday financial reports and dashboards . Support finance teams with data validation and reconciliation reports . 5. Release & Patch Management Analyze Workday biannual releases and evaluate impact on finance modules. Support regression testing during system updates. 6. Testing Activities Support Unit Testing, System Integration Testing ( SIT), and User Acceptance Testing ( UAT) for fixes and enhancements. 7. Documentation Maintain support documentation and knowledge base . Update process documents and configuration details .
Requirements
- Strong understanding of Finance processes ( GL, AP, AR, Expenses)
- Experience supporting Workday Financials modules.
- Knowledge of Workday business process framework .
- Experience with incident management tools ( ServiceNow, Jira, etc.) .
- Strong problem- solving and analytical skills.
- 2– 6 years of experience in Workday Financials support
- Experience in ticket- based support environments .
Nice To Haves
- Experience with Workday reporting and dashboards .
- Basic knowledge of Workday integrations ( EIB, Core Connectors) .
- Experience working in AMS / Support projects .
Responsibilities
- Provide L2/ L3 functional support for Workday Financial Management modules.
- Investigate and resolve tickets raised by business users through incident management tools.
- Analyze system issues and provide root cause analysis ( RCA)
- Troubleshoot issues related to: General Ledger ( GL) Accounts Payable ( AP) Accounts Receivable ( AR) Expenses Procurement Banking & Settlements
- Coordinate with technical and integration teams for complex issues.
- Perform minor configuration changes in Workday Financials based on business requirements.
- Implement small enhancements and change requests .
- Maintain business process configurations.
- Create or modify Workday financial reports and dashboards .
- Support finance teams with data validation and reconciliation reports .
- Analyze Workday biannual releases and evaluate impact on finance modules.
- Support regression testing during system updates.
- Support Unit Testing, System Integration Testing ( SIT), and User Acceptance Testing ( UAT) for fixes and enhancements.
- Maintain support documentation and knowledge base .
- Update process documents and configuration details .
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
501-1,000 employees
