Server - Watermill Kitchen + Bar (PT)

Marcus Corporation•Coralville, IA

14h•$10

About The Position

Join our team of passionate hospitality professionals at the new Watermill Kitchen & Bar, nestled in the heart of the vibrant Iowa River Landing district. A culinary haven awaits its next leader – to help introduce a harmonious fusion of elevated Midwestern cuisine and fresh, local ingredients. As a captivating addition to the renowned Hyatt Regency Coralville, Watermill Kitchen + Bar beckons with its inventive culinary offerings, meticulously curated beverage selection, and an ambiance that redefines modern dining. Purpose of the Position: Service of food and/or beverage to our guests at the new Watermill Kitchen + Bar, to include the order taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely, and professional manner resulting in a very high level of guest satisfaction.

Requirements

Ability to read, write, and speak the English language sufficient to understand menus, special promotions, record orders, communicates with guests to explain and record orders.
Ability to remember, recite, and promote the variety of menu items.
Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift.
Ability to operate a keyboard and learn Point of Sales procedures to pre-check orders and close out the check.
Prior food and beverage experience required.
Ability to maintain appropriate uniform guidelines.
Ability to learn wine varieties, vintage and labels.
Ability to learn 5 tiers of liquor, cordials, and appropriate glassware.
Ability to maintain standards of service, cycle of service and all departmental standards.
Knowledge of proper etiquette.

Nice To Haves

Prior hospitality experience preferred.

Responsibilities

Checks station before, during, and after shift for proper set-up and cleanliness.
Greets the guests in a friendly and courteous manner and explains any specials and/or restaurant promotions for guest awareness, discusses water choices - bottled or tap.
Records the details of the order from the guests, repeating the order to the guest to check for accuracy. Up sells with each opportunity.
Inputs the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed using course buttons as needed.
Retrieves orders, ensuring all items are to specifications. Abides by all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages.
Remove table crumbs and silver as used. Replaces napkin if guest exits from table.
Replenishes beverages as necessary and checks with guests for overall satisfaction.
Presents dessert menu and markets and serves upon request any dessert items or specialty coffees.
Presents the check to guests promptly.
Collect payment for check, always thank guest and invite them to return.
Performs all assigned side work to include replenishing condiments and restocking service areas.
Performs any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
Folds napkins at the beginning and end of shift.
Stock all areas with ice and linen at beginning and end of shift.
Transport spoiled linens at the end of the shift.
Assist host(ess) when needed in regards to greeting guest, taking and retrieving coats and answering telephones.
Polish glassware and silverware.
Restock wines at end of shift.
Maintain cleanliness, sanitation, and personal hygiene.
Perform other duties as assigned.

Benefits

Matching 401k & Profit Sharing Options
Bonus Plan
Insurance benefits after 30 days of full-time employment
Emphasis on healthy culture and work/life balance
Multitude of associate discounts for Hyatt and Marcus Hotels & Resorts properties
Free Marcus Theaters movie tickets
Free & Discounted Meals/Starbucks
Free Parking

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