NM Cafe - Server

Saks • Beverly Hills, CA

23h • $22 - $28

About The Position

WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary . It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets. YOU WILL BE: The Restaurant Server serves Neiman Marcus customers in a warm, accommodating, and professional manner consistent to the high standards set by Neiman Marcus.

Requirements

• High School diploma or GED preferred
• Experience in serving food and beverage and following proper table service guidelines
• Ability to work autonomously
• Motivated and results-driven
• Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
• Thorough knowledge of food, including preparation and culinary terminology
• Ability to interact graciously with the public and handle multiple duties at the same time
• Exceptional customer service and problem-solving skills
• "Win together" mentality
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

Responsibilities

• Serves assigned seating section of dining area in a professional and gracious manner
• Utilizes thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items
• Leverages knowledge of wine, beer, and spirits, including technical and service procedures
• Interacts graciously with the public and handles multiple duties at the same time
• Participates in daily pre-shift meeting
• Adheres to established accounting procedures for all transactions, including all authorized methods of payment, and maintains knowledge of the POS system
• Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
• Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.)
• Cleans and maintains restaurant and workstation
• Maintains the highest level of hygiene standards to include, but not limited to: Clean, pressed uniform jacket and accompanying clothing and shoes Clean and professionally styled hair and nails, maintained to avoid food contamination risks
• Exercises integrity with scheduling
• Punches in before and out after every scheduled shift
• Follows established procedure for schedule and shift changes
• Takes appropriate lunch breaks when applicable, punching accordingly
• Coordinates holiday, vacation, and any time off with management while considering the needs of the restaurant

Benefits

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount
• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED