Server - Maxine's at Catalina

South Beach Group Hotels • Miami Beach, FL

1d • Onsite

About The Position

As a Server, you will be responsible for interacting with restaurant guests, fellow employees, and supervisors in a polite, courteous, and hospitable manner, to ensure an exemplary dining experience. You will take orders, give enticing suggestions, conduct full and complete food/wine/beverage service, and monitor guests' dining experience by performing the following duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• A minimum of (2) years of restaurant experience.
• A minimum of (1) year of experience in a hotel environment.
• Culinary school diploma or degree in food service management or related field.
• Must be able to work independently and exercise good judgment to resolve issues.
• Guest-oriented and service-minded.
• Flexible schedule.
• Able to work weekends and holidays.
• Excellent communication skills, both written and oral.

Responsibilities

• Presents menu, answers questions, makes suggestions regarding food and beverage.
• Adheres to all responsible alcohol consumption requirements as dictated by the state.
• Ability to sell alcohol and food items.
• Able to use a computer to ring orders on a check.
• Able to interact with guests in a friendly/fast manner.
• Able to accept different types of payment and make a change.
• Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.
• Ability to clear and reset tables.
• Check identification of guests to ensure guests are of legal age to consume alcoholic beverages.
• Refuse to serve beverages in a polite manner to guests who are not of legal age.
• If consuming alcoholic beverages, observe guest's behavior, count number of drinks served, and if the server feels they should not drive, offer a taxi.
• Do not hesitate to ask a manager to intervene.
• All guests must be treated in a manner to ensure their complete satisfaction.
• Always strive to exceed guests' expectations.
• Report to work in a neat and clean uniform.
• Well-groomed hair and personal hygiene are essential.
• Must be able to pass Responsible Service of Alcohol Test with a score of 90% or better.
• Perform any other duties assign by his/her manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed