Server at Watersound Beach Club

THE ST JOE COMPANYInlet Beach, FL
2dOnsite

About The Position

The role of a server is to serve all guests and/or members and take care of their needs and requests as it pertains to their dining experience. You are also responsible for bringing the guest and/or members incredible customer service by menu and product knowledge, completing correct orders, timely/friendly service, and anticipating and accommodating any and all of the guests and/or members needs.

Requirements

  • Must be at least sixteen years old (at least 18 years old to serve alcoholic beverages)
  • Previous experience as a server preferred
  • Must successfully compete in food safety, alcohol & job training.
  • Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
  • Ability to read, write, speak, understand, and communicate in basic English preferred.
  • Knowledge of special diets to ensure safety of guests when ordering food
  • Basic Knowledge of Spirits, Beer, Wine & Beverages
  • Ability to work well in a team environment
  • Excellent interpersonal and customer service skills
  • Well-organized with ability to take and place food and beverage orders accordingly
  • Ability to operate point-of-sale systems
  • Detail-oriented and thorough
  • Ability to remain discreet and respect the privacy of guests
  • Ability to perform consistent work to the highest standards
  • Ability to interact with guests in a pleasant, friendly way
  • Ability to multi-task and manage multiple guests at a time
  • Standing for extended periods, walking, bending, kneeling and stooping.
  • Must be able to lift up to 25lbs.
  • Must be able to safely deliver food and drinks on different surfaces
  • Exposure to slippery surfaces and stairs depending on location
  • Indoor and/or outdoor
  • Exposure to extreme heat and cold depending on season and location
  • Potential exposure to naturally occurring environmental factors such as wind, rain, red tide, etc.
  • Possibility to work 11+ hour shifts

Responsibilities

  • Ensure that food is prepared correctly and to customers satisfaction as well as company standards; returns incorrect or improperly cooked orders to kitchen
  • Serves food and beverages to guests as per the restaurant’s standards in a friendly, timely and efficient manner
  • Ensure that the guests have a pleasant dining experience
  • Obtain complete knowledge about ingredients, flavors and suggestions about menu items
  • Inform guests about special items for the day and menu changes
  • Take food and beverage orders
  • Collect plates and clears the table as customers finish their meals
  • Obtain revenues, issue receipts, accept payments
  • Perform basic cleaning tasks as needed or directed by supervisor
  • Complete pre-shift and post-shift duties including setup and teardown of certain stations
  • All other duties as assigned
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