Server

Rock Creek Cattle Company•Deer Lodge, MT

About The Position

Are you passionate about creating memorable experiences and delivering great service? Rock Creek Cattle Company, a private golf club set in the stunning Montana landscape, is looking for enthusiastic Servers to join our Food & Beverage team. At Rock Creek, you won’t just serve meals—you’ll help create unforgettable moments for our members and guests in a setting unlike anywhere else. Seasonal Opportunity: Approximately April 26, 2026 - October 15, 2026 Shifts: part-time (no housing available) / full-time (potential housing opportunity) Limited availability housing. Candidates may inquire with the hiring manager. Housing is not guaranteed. Rent is $395/month with a refundable deposit of $150 if approved. At this time, we are not allowing new pets. Job Summary: The Server delivers exceptional dining experiences for Rock Creek Cattle Company Members and Guests by taking accurate orders, serving food and beverages with genuine hospitality, and ensuring each guest leaves fully satisfied. This role requires strong communication skills, attention to detail, and a commitment to providing friendly, attentive, and professional service at all times. Servers work closely with Management and the F&B team, maintaining open communication regarding daily progress, guest needs, and any challenges that arise. Responsibilities may shift based on operational demands, and success in this role requires flexibility, teamwork, and a consistently professional approach.

Requirements

Ability to work long and occasionally erratic hours, including nights, weekends, and holidays, based on operational needs.
Ability to obtain Montana’s Responsible Alcohol Sales and Service (RASS) certification within 60 days of hire; renewal required every three years.
Strong interpersonal skills with the ability to handle sensitive information appropriately and professionally.
Ability to represent Rock Creek Cattle Company in a positive, polished, and professional manner at all times.
Effective verbal communication skills with the ability to interact tactfully and professionally with individuals at all levels.
Ability to clearly present information and respond thoughtfully in a fast paced environment.
Genuine commitment to hospitality and delivering warm, personalized service.
Strong attention to detail with the ability to accurately follow procedures, record information, and ensure orders are correct.
Ability to learn and navigate Point of Sale (POS) systems quickly and accurately.
Strong time management skills with the ability to work efficiently during high volume periods.
Ability to build positive working relationships and contribute to a supportive team environment through enthusiasm, cooperation, and sociability.
Demonstrated ability to earn trust and respect through consistent professionalism, reliability, and accountability.
Ability to work productively both independently and in group settings—even when navigating differing perspectives—to reach shared goals.
Confidence and self assurance in a variety of work settings, maintaining a strong belief in personal capabilities.
Strong judgment and confidentiality skills, with the ability to synthesize information quickly, define problems, gather facts, and make sound decisions while involving appropriate team members.
Ability to multitask, prioritize effectively, and adapt to shifting priorities or unexpected demands.
Demonstrated stamina, self motivation, and drive to meet the physical and mental demands of a high volume dining environment.
High levels of emotional consistency with the ability to remain calm, level headed, and objective during busy or stressful moments.
Commitment to continuous learning with an openness to constructive feedback and a desire to grow professionally.
Must obtain certifications or permits as required by local and/or state governmental agencies.
Prolonged periods of standing.
Regular walking throughout the shift, up to approximately 4 miles per day.
Regular physical movement, including but not limited to bending, reaching, lifting, twisting, and carrying.
Ability to carry and balance service trays, glassware, plates, and food items safely in a fast paced environment.
Frequent repetitive motions (e.g., grasping, lifting, polishing glassware, wiping surfaces, scooping ice, and POS/touchscreen use).
Ability to climb and descend stairs as needed during service.
Ability to safely handle hot plates, hot beverages, skillets, and food items with elevated temperatures.
Ability to work around open flames, heat lamps, dish machines, and other equipment generating high heat.
Must be able to access and navigate all areas of the restaurant, lounge, bar, patio, expo station, and adjacent service spaces, including tight or crowded areas.
Must be able to lift, carry, push, or pull up to 40 pounds as needed.
Ability to work in environments with excessive heat or cold, humidity, and occasional outdoor exposure (e.g., patio service, special events, inclement weather).
Ability to maintain balance and stability on a variety of floor surfaces, including potentially wet or uneven flooring.
Adequate near vision and color recognition for reading tickets, labels, and POS screens and for verifying food and beverage presentation.
Adequate hearing and communication ability to interact effectively in moderate to high noise settings.
Ability to safely use cleaning products and chemicals in accordance with training and safety guidelines.
Ability to work extended hours, evenings, weekends, and holidays based on business levels.
Sufficient stamina and physical resilience to meet the demands of a high volume dining environment.

Responsibilities

Greet Members enthusiastically and introduce yourself by name as they are seated.
Suggestively recommend features, specials, appetizers, and desserts to enhance the Member dining experience.
Maintain strong knowledge of menu items, ingredients, flavor profiles, preparation methods, and allergens to confidently answer Member questions.
Ensure Members are positively impacted by consistently meeting—and striving to exceed—their expectations.
Work to resolve Member concerns promptly and professionally; notify Management immediately when additional support is needed.
Ensure personal appearance and uniform meet Company standards at all times.
Accurately take Member orders and enter them into the POS system, including all requested modifications.
Follow Company standards for Members with food allergies, including using the “allergy alert” function in the POS system.
Answer the phone promptly and enthusiastically; when applicable, accurately take carry out orders in the POS system.
Greet Members picking up carry out orders or entering the building with warmth and professionalism, processing payments accurately when applicable.
Complete the end of shift financial summary (“book”) accurately and efficiently, providing Management with all cash owed, credit/debit receipts, comps/void explanations, and applicable discounts.
Follow Company control procedures to safeguard assets, including equipment and the accurate charging of Member accounts.
Support efficient opening and setup of the restaurant and service stations, including beverage stations and the expo station.
Monitor pacing of courses and coordinate with the expo and kitchen teams to ensure timely delivery of food and beverages.
Verify food presentation and follow safe food handling procedures before serving items to Members.
Remove used dishes, utensils, and food items promptly; box leftovers for Members unless otherwise requested.
Set and reset tables and place settings as needed throughout service.
Restock service stations with necessary supplies throughout the shift (silverware, linens, condiments, glassware, etc.).
Complete side work and closing duties efficiently, checking out with Management before clocking out.
Assist with dishwashing and cleaning projects as needed to support the team.
Follow and practice all Company steps of service to ensure consistent, high quality interactions.
Communicate clearly with the expo and kitchen teams regarding order modifications, timing requests, and special Member preferences.
Stay updated on specials, features, and menu changes, including discontinued or depleted items.
Participate in daily pre shift meetings and all mandatory staff meetings.
Maintain open communication with Management regarding daily progress, guest needs, and any challenges that arise.
Maintain Company cleanliness standards across all dining and service areas.
Proactively alert employees and Members to potential hazards such as knives, hot skillets, molten food cores, or uneven flooring.
Promptly report Member concerns, injuries, accidents, or other high risk issues to Management.
Promptly report employee and personal (“self”) concerns, injuries, accidents, or other high risk issues to Management.
Use, clean, and store equipment properly; report malfunctions or repair needs promptly.
If legally permitted to sell alcohol, comply with all laws and Company policies regarding the sale and service of alcoholic beverages.
Obtain all required alcohol service certifications within the designated timeframe.
If required by law, notify and receive approval from Management before taking breaks.
Record time worked accurately through proper clock in/clock out procedures.
Monitor personal weekly hours and notify Management when approaching overtime thresholds.
Perform other ad hoc duties as needed to support the team during unexpected or high demand moments.