Service Advisor - Automotive ( experience Required )

AUTOS OF CHICAGO • Arlington Heights, IL

12d

About The Position

Autos of Chicago is seeking an experienced Automotive Service Advisor to join our growing service department. This role is ideal for a professional advisor who understands dealership operations, customer communication, and how to drive service sales while maintaining high CSI.

Requirements

• Minimum 2+ years experience as an Automotive Service Advisor (required)
• Dealer Track Experience Required
• Dealership experience strongly
• Strong communication and customer service skills
• Ability to handle a fast-paced environment
• Basic automotive knowledge (diagnostics, maintenance, repair flow)
• Valid driver’s license

Responsibilities

• Greet customers and accurately assess service needs
• Write repair orders and clearly explain recommended services
• Communicate with technicians regarding diagnostics and repair status
• Upsell maintenance and repair services ethically and professionally
• Maintain strong customer relationships and high CSI scores
• Ensure accurate documentation and billing
• Follow dealership processes and compliance standards

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Health insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed