Service Advisor
Crain Automotive•Conway, AR
10d•Onsite
About The Position
We are seeking a Service Advisor to join our team! You will be responsible for helping customers by providing product and service information, resolving technical issues, building trusting relationships with customers, and documenting all customer interactions or records.
Requirements
- Previous experience in customer service or sales a MUST
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Must be able to pass a background check and drug screen
- Have clean driving record
Responsibilities
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Benefits
- Industry leading 401K plan with percentage match
- Affordable health, dental and vision insurance
- Promote from within, we have several dealerships statewide
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
