Service Advisor
About The Position
Works under the supervision of a foreman or other assigned supervisor. Analyzes and inspects a variety of automotive, diesel and turf equipment (light and heavy), and related parts and units. Conducts advanced diagnostics on vehicles and /or equipment to determine nature and extent of damage or malfunction and performs specialized repairs. Gathers specific information to enter into system about vehicle issues. Advises customers on necessary repairs and maintenance. Works within the financial limitation of the facilities established budget. Uses the maintenance management software, to create historical records for service visits and work orders for the mechanical staff assignments. Prioritizes and assigns work assignments to Mechanics to complete repairs. Maintains repair paperwork of completed service work and communicates suggested future maintenance. Issues repair parts inventory and labor charges, according to the labor time guide, on work orders and inspects work completed by mechanics. Trains new service advisors.
Responsibilities
- Analyzes and inspects a variety of automotive, diesel and turf equipment (light and heavy), and related parts and units.
- Conducts advanced diagnostics on vehicles and /or equipment to determine nature and extent of damage or malfunction and performs specialized repairs.
- Gathers specific information to enter into system about vehicle issues.
- Advises customers on necessary repairs and maintenance.
- Works within the financial limitation of the facilities established budget.
- Uses the maintenance management software, to create historical records for service visits and work orders for the mechanical staff assignments.
- Prioritizes and assigns work assignments to Mechanics to complete repairs.
- Maintains repair paperwork of completed service work and communicates suggested future maintenance.
- Issues repair parts inventory and labor charges, according to the labor time guide, on work orders and inspects work completed by mechanics.
- Trains new service advisors.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
