Service Advisor - Lexus of Vancouver

Holman • Vancouver, WA

2d • $3,000 - $10,000

About The Position

Holman Automotive is excited to announce an opportunity for Service Advisors to join our brand-new Lexus dealership in Vancouver, WA! In this role, you will serve as the primary point of contact for guests, ensuring a positive service experience by listening to their concerns about their vehicle, suggesting repair and maintenance services, selling new accessories or replacement parts as well as keeping the customer informed of the repair services progress and providing expert guidance on automotive services.

Requirements

• Experience in automotive service advising or a customer-facing role preferred.
• Strong understanding of automotive systems.
• Excellent communication and problem-solving skills.
• Proficient in relevant computer systems and software.
• Current and valid Driver’s License and clean MVR driving record.
• High School Diploma and one year of related sales experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Greet and assist guests, addressing inquiries and concerns.
• Assess guests’ needs and recommend appropriate services.
• Prepare detailed service estimates and communicate benefits.
• Coordinate with technicians for timely service delivery.
• Follow up with guests to ensure satisfaction.
• Maintain accurate records in the company database.
• Stay updated on industry trends and service offerings.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED