Service and Warranty Technician (Exterior Construction)

American Home Contractors

12d•Onsite

About The Position

We’re seeking an experienced Service and Warranty Technician to handle customer service calls, perform exterior repairs, and uphold our industry-leading standards in the Northern Virginia region. This role is perfect for a roofing mechanic or exterior technician with a sharp eye for detail, strong communication skills, and a dedication to quality craftsmanship. Ideal candidates should live within a 30-mile radius of our Chantilly, VA office location.

Requirements

Valid driver’s license with a clean driving record
Must pass a drug screen and criminal background check
Experience with exterior residential systems: roofing, siding, gutters, doors, and windows
Ability to independently operate and set up a 40-foot extension ladder
Comfortable and safe working on pitched roofs
Strong troubleshooting and leak detection skills
Physically able to lift and carry heavy materials and equipment

Nice To Haves

Expertise in roofing repair: shingles, metal, membrane systems
Proficiency with siding and gutter repairs
Strong problem-solving skills and attention to detail
Effective communication and customer service abilities
Tech-savvy or willing to learn mobile tools/apps for job documentation

Responsibilities

Perform warranty and service repairs on roofing, siding, gutters, windows, doors, and skylights
Diagnose issues and complete on-site inspections for existing customers
Make repairs using appropriate tools, materials, and safety practices
Communicate clearly with customers and office staff to ensure smooth job completion
Maintain a clean, organized, and professional work environment
Collaborate with team members to deliver timely and effective service
Other duties as assigned