Service Appointment Coordinator

Bill Dube Ford Toyota • Dover, NH

3d

About The Position

Bill Dube Ford Toyota is a third-generation, woman-owned and operated dealership that has been serving the Seacoast community for over 50 years. We are a family-run business that believes in creating a positive, supportive work environment where employees are valued and have opportunities to grow. Many of our team members have been with us for years — and we are looking for someone who wants a long-term career, not just a job.

We are currently looking for a highly organized and detail-oriented Office Administrator / Deal Processing Coordinator to join our team.

Requirements

• Strong organizational and multitasking skills
• High attention to detail
• Strong communication and teamwork skills
• Administrative or dealership experience preferred, but not required
• Basic Microsoft Office and computer skills
• Positive attitude and strong work ethic
• Someone who is reliable and wants to be part of a team

Nice To Haves

• Administrative or dealership experience preferred, but not required

Responsibilities

• Track and manage customer appointments and schedules
• Handle inbound phone calls to schedule appointments and provide customer service for the Service Department
• Make outbound phone calls to facilitate appointments for Recalls, Service Retention and Appointment Requests in the Service Department
• Work with sales, service, and accounting to ensure accurate paperwork
• Maintain organized records and files
• Provide administrative support to management and dealership staff
• Perform other administrative duties as needed

Benefits

• Health insurance
• Dental and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Employee vehicle purchase program
• Opportunities for advancement
• Supportive, family-oriented workplace

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed