Administrative - Service Appointment Coordinator

Dick Huvaere's Richmond Chrysler Dodge Jeep RAMRichmond, MI
1d

About The Position

Dick Huvaere's Richmond Chrysler Dodge Jeep RAM is always looking for bright, energetic individuals with a drive and passion for customer service. Send us your resume NOW!

Requirements

  • Excellent communication, computer and phone skills
  • Must be able to work closing hours and Saturday when needed
  • Proficient in Microsoft Word and Excel
  • Ability to work well with others in a team environment and ability to multi-task in a fast paced work environment
  • One to two years of customer service experience, dealership experience preferred.

Nice To Haves

  • dealership experience preferred

Responsibilities

  • Answering incoming service calls and addressing service customers' questions professionally and courteously
  • Make daily follow up calls to customers to ensure customer satisfaction, verify customer email address and receipt of customer surveys
  • Scheduling appointments
  • Daily cashiering and miscellaneous administrative duties as required

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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