Service Appointment Representative - Kenwood Dealer Group

Kenwood Dealer Group • Mason, OH

8h • Onsite

About The Position

Kenwood Dealer Group is seeking a full-time Service Appointment Representative to help our customers with service scheduling, coordinate special order parts deliveries, make follow-up calls, and assist our Service Advisors. If youre a strong communicator, detail-oriented, and thrive in a fast-paced environment, this is the perfect role for you!

Requirements

• Experience in customer service or a call center role (appointment setting experience is a plus)
• Strong communication and organizational skills
• Comfortable with computers (CDK training will be provided)
• Reliable and able to work scheduled hours
• High school diploma or equivalent
• Ability to pass a background check and maintain a satisfactory driving record
• Must be 18 or older.
• Equal Opportunity Employer.

Nice To Haves

• appointment setting experience is a plus

Responsibilities

• Service scheduling
• Coordinate special order parts deliveries
• Make follow-up calls
• Assist our Service Advisors

Benefits

• Supportive work environment with great management
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) retirement plan
• Employee discounts on vehicle purchases and services
• Career growth opportunities
• Retention bonuses and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED