Service BDC Admin

Lithia & Driveway•Medford, OR

2d•$17

About The Position

Crater Lake Ford Crater Lake Ford Service BDC Administrator Pay: $17.00/hour & up depending on experience Schedule: Monday - Friday, 8:30am - 5:30pm We searching for a highly motivated BDC Administrator to join our growing service team! As the fastest growing Fortune 150 Company and largest auto retailer in the nation, we’re expanding and ready to invite experts in sales and service to join our team. In turn, we provide top-notch training and continuous support to help our employees succeed.

Requirements

High School graduate or equivalent, 18 years or older required.
We are a drug free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Responsibilities

The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
Gather accurate customer information to create a database for continual follow-up and retention
Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.