Service Cashier

Sterling Automotive Group•Lafayette, LA

11d

About The Position

Sterling Hyundai Genesis of Lafayette, LA is seeking a Service Department Cashier to join our team! As a Service Department Cashier, you will be the final point of contact for customers during their service experience. You’ll process payments, ensure customer satisfaction, and maintain a professional and welcoming environment. This is a versatile position that is cross trained to assist the Service Department with the completion of various daily tasks.

Requirements

Previous cashier or customer service experience preferred, ideally in an automotive or retail environment
Strong interpersonal and communication skills
Proficiency in basic math and handling monetary transactions
Familiarity with dealership management systems (preferred but not required; training provided).
Ability to multitask and remain organized in a fast-paced environment
Positive attitude and commitment to providing excellent customer service
High school diploma or equivalent is required
Must be willing to submit to pre-employment background check & drug screen
Must have a valid driver's license with a clean driving record, and be at least 18 years of age

Responsibilities

Greet customers in a friendly and professional manner
Process payments accurately, including cash, credit card, and check transactions
Provide clear explanations of invoices and services performed
Answer customer inquiries or direct them to the appropriate department
Maintain and balance cash drawer and receipts
Answer and direct calls appropriately using a multi-line phone system
Serve as a backup for our main receptionist as needed
Assist with administrative tasks, including filing, data entry, and appointment scheduling
Collaborate with service advisors, technicians, and other team members to ensure smooth operations
Uphold dealership standards for customer service and professionalism