SERVICE COORDINATOR - SSVF MISSOULA

Volunteers of America Northern Rockies • Missoula, MT

3d

About The Position

Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence. JOB DESCRIPTION Summary/Objective The Supportive Services for Veteran Families (SSVF) Service Coordinator is responsible for providing best practices in case management to assist low-income Veteran families who are homeless or at risk of homelessness to regain stability in permanent housing after experiencing a housing crisis and homelessness.

Requirements

• Associate degree with a minimum of two years of case management experience or closely related experience Or -
• High School diploma or equivalent and a minimum of four years of case management experience or closely related field experience
• Valid driver's license
• Adept with computer programs, including but not limited to Microsoft Office suite and data information management systems
• Crisis management
• Ability to work with multiple staff, clients, and agencies
• Able to meet tight deadlines under pressure
• Organization skills
• Ability to work both independently and as part of a team
• Effective oral and written communication skills
• Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values

Nice To Haves

• Bachelor's Degree in human services, behavioral science, or related field with one year of case management experience

Responsibilities

• Conduct outreach activities in respective communities to identify Veterans who qualify for the SSVF program
• Provide best practices in case management to help qualified Veterans obtain immediate housing and achieve long-term stability
• Help identify strengths and barriers with clients to ensure best SSVF services, VOA services and community services are made available
• Cultivate productive relationships with the appropriate community resources to ensure referrals and wrap-around services for Veterans
• Maintain case management data in the Homeless Management Information System (HMIS), case management system and other data systems as needed
• Ensure ongoing education of programmatic changes through online SSVF training and SSVF program guide updates

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED