Toyota Service Drive Manager
About The Position
Use your customer service skills, work ethic, and motivation to take your career to the next level. Kendall Toyota of Bend is hiring for a Service Drive Manager to join our service team. This is not an entry level position. Qualified candidates will have 2-3 years work experience in large shop or dealership setting including previous management experience. Required schedule will include some evenings and weekends. In the Service Drive Manager role, you will be working directly with service department staff to ensure shop productivity, department growth, and employee adherence to Kendall and manufacturer policies and procedures. Additionally, you will ensure proper warranty procedures, billing and collections, and develop, supervise, and review marketing efforts for the department. Successful candidate will have the required experience, a history of superior CSI, the proven ability to expand department sales, and the ability to motivate staff and assist with all department processes. A valid driver license and good driving record is required. Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Oregon, Idaho, Montana, Washington and Alaska. Kendall has been selling and servicing vehicles since 1937. Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us – our employees and customers. Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. We offer eligible employees medical, dental, vision and life insurance, Paid Time Off, a 401(k) plan with company contributions, an entire family purchase plan and much more! If you are looking for a rewarding career, we would like to meet you and start something great!
Requirements
- 2-3 years work experience in large shop or dealership setting including previous management experience
- Required schedule will include some evenings and weekends
- history of superior CSI
- proven ability to expand department sales
- valid driver license
- good driving record
Responsibilities
- working directly with service department staff to ensure shop productivity
- department growth
- employee adherence to Kendall and manufacturer policies and procedures
- ensure proper warranty procedures, billing and collections
- develop, supervise, and review marketing efforts for the department
- motivate staff and assist with all department processes
Benefits
- medical
- dental
- vision and life insurance
- Paid Time Off
- a 401(k) plan with company contributions
- an entire family purchase plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
