Service Intern - High School

TRULAND Equipment•Angola, IN

About The Position

Selected students will get part-time on-the-job experience at one of our locations while attending high school. This position supports the Service Department to provide extraordinary customer service on new and used John Deere equipment. Additional duties may be assigned and directed by store management.

Requirements

Attend a local high school
Maintain minimum required GPA (based on specific school for requirements)
Show an interest in learning methods, materials, tools, and techniques used in the repair of outdoor power equipment/agricultural equipment
Fundamental knowledge of engines, hydraulics, powertrains, air-conditioning, and electrical systems as they apply to machines marketed by the dealership
Experience operating vehicles, tools, and equipment used in machinery pre-delivery and set-up processes
Experience with basic computer functions
Experience working cooperatively in a team environment
Experience communicating effectively verbally and in writing
Must have an adequate toolset to perform job responsibilities (may be provided by dealership)
Valid driver’s license required
Driving record that meets Employer’s insurance company requirements

Responsibilities

Assist the Service Manager and technicians in the efficient operation of the department.
Clean, organize, and maintain the condition of shop, vehicles, inventory, tools, and equipment.
Assist service technicians as needed, including delivery of parts.
Assist service technicians with repairing, servicing, and moving equipment.
Accountable for billable time and assigned work orders.
Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information.
May participate in Service Training programs required for the development of skills and knowledge.
Properly operate and maintain condition of vehicles, tools and equipment required to perform job responsibilities.
Maintain a clean work area and perform work in a neat and orderly fashion.
Follow all safety rules and regulations in performing work assignments.
Account for all time and material used in performing assigned duties.
Develop skills in removal, disassembly, and reconditioning of components.
May perform pre-delivery set-up and inspection on new equipment.
Complete assigned duties in other departments as requested.
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.