Service Manager III

Morgan PropertiesBaltimore, MD
1d$33 - $36

About The Position

Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await! Now hiring Service Managers! We are seeking a Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this 192 unit community meet both company standards and applicable laws. As a Service Manager, you will be expected to: Interview, hire and train new team members. Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution. Mentor and guide maintenance technicians to increase their overall knowledge base and skill set. Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair. Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies; Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise. Manage and organize inventory of all maintenance materials. Establish a preventive maintenance schedule, make-ready schedule and general work order schedule for team. Regularly inspect community buildings, including vacant units. Planning, assigning, and directing the maintenance team.

Requirements

  • Active and valid driver’s license and personal vehicle.
  • One-year certificate, 5+ years of related experience, or equivalent education and experience.

Nice To Haves

  • HVAC/EPA/CFC Certification preferred.

Responsibilities

  • Interview, hire and train new team members.
  • Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
  • Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
  • Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
  • Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies
  • Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
  • Manage and organize inventory of all maintenance materials.
  • Establish a preventive maintenance schedule, make-ready schedule and general work order schedule for team.
  • Regularly inspect community buildings, including vacant units.
  • Planning, assigning, and directing the maintenance team.

Benefits

  • Up to 50% Rent Discount
  • Property Staff Shared Renewal Commissions
  • Morgan Essentials: $300 quarterly
  • On-Call Appreciation: $15/day for holding the on-call phone
  • Medical, Dental, and Vision Benefits
  • 401(k) Retirement Plan with Company Match
  • Generous Paid Time Off, including 10 holidays per year and sick leave
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