Service Manager
About The Position
Are you someone who embodies a "Whatever It Takes" attitude? If so, we want you to be part of our dynamic team! As a Service Manager, you'll play a crucial role in maintaining the physical integrity of our apartment homes, ensuring they meet our company standards and comply with all applicable laws. This full-time position offers a fantastic opportunity to make a real impact and grow with us. As the Maintenance Supervisor, you will: Interview, hire and train new team members. Develop and lead a team of Maintenance Technician through diagnosing problems and providing a resolution. Mentor and guide maintenance technician to increase their overall knowledge base and skill set. Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair. Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies. Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise. Manage and organize inventory of all maintenance materials. Establish a preventive maintenance schedule, make ready schedule and general work order schedule for team. Regularly inspect community buildings, including vacant units. Planning, assigning and directing work of maintenance team.
Requirements
- Active and valid driver's license and a personal vehicle.
- Live within a 30-minute commute of the properties.
- HVAC/EPA/CFC Certification required.
- One-year certificate, 5+ years of related experience, or equivalent education and experience.
Responsibilities
- Interview, hire and train new team members.
- Develop and lead a team of Maintenance Technician through diagnosing problems and providing a resolution.
- Mentor and guide maintenance technician to increase their overall knowledge base and skill set.
- Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
- Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies.
- Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
- Manage and organize inventory of all maintenance materials.
- Establish a preventive maintenance schedule, make ready schedule and general work order schedule for team.
- Regularly inspect community buildings, including vacant units.
- Planning, assigning and directing work of maintenance team.
Benefits
- Pay Range: $31.00 - $34.00 / HR
- Up to 100% Rent Discount
- Property Staff Shared Renewal Commissions – paid monthly
- $300 Morgan Essentials – paid quarterly
- On-call Appreciation, $15/day for holding the on-call phone
- Employee referral payment program (as much as $750)
- Education/Tuition Reimbursement Program
- Medical, Dental, and Vision benefits
- Life/AD&D Insurance
- Long- and short-term disability
- Retirement Plan - 401(k) Plan with company match
- Generous paid time off, including 10 holidays per year and sick leave
- Employee Assistance Program
- Additional employee discounts available!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
