Service Person-Seasonal, Gordon Ramsay Pub & Grill (Caesars Atlantic City)
About The Position
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. $11.50 per hour
Requirements
- High School diploma or equivalent preferred.
- Ability to communicate effectively in English.
- Previous experience dealing with the general public.
- Previous food server experience preferred.
- NJ CER REQUIRED
Responsibilities
- Responsible for taking all food orders and providing service to all guests in assigned restaurant.
- Sets tables in assigned station and ensures all glassware, flatware and china are clean, polished and placed in proper positions.
- Greets guests after seating and takes all orders for food and beverages.
- Enters data into computerized ordering system.
- Serves food and beverage to guests and assures quality service is provided at all times.
- Periodically returns to table during meal to refill glasses, replenish bread and butter, and replace ashtrays.
- Removes all dishes, silverware and condiments after guests have completed their entrees.
- Presents check after meal is completed, receives payment and returns change.
- Assists guests when they are leaving the dining room.
- Communicates all food problems to management.
- Stocks condiments, ice and side stands when regular duties are complete.
- Attends to the need of the customers as much as possible by lighting their cigarettes, puling out their chairs, issuing a fresh napkin, etc.
- Carries approved corkscrew, pens and lighters as a standard part of the uniform.
- Completes special assignments for management as requested.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
