Service Professional IV

OWL Services • Oklahoma City, OK

18h

About The Position

To perform repair and service work on electronic,
hydraulicand/or mechanical petroleum equipment and products as applicable.

Requirements

• High School diploma or equivalent.
• 7+ years of experience in mechanical systems, fuel systems, electrical systems,constructionor related repair work experience isrequired.
• A valid driver’s license isrequired(Class E in MO). Technicians mustmaintaina good drivingrecord. Current manufacturer and safety certifications (EG: Wayne, Gilbarco Veeder Root, Franklin Fueling, LOB etc.)requiredprior to hire;Hazwoperand Wayne certified preferred. The job typically requires completion of a formal technical program and 7+ years ofpreviousexperience, or equivalent.
• Electrical knowledge and excellent mechanical abilities. Ability tooperatemechanical equipment and machines as described.
• Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected. Required to make quick decisions in the field without managementassistance. Work assignments may be varied and complex. This employee works independently or as a member of a team installing,servicingor repairing equipment at a customer location. Incumbents may suggest modificationsofequipment or installation to meet customer requirements. Work may include training and leading work direction of other techniciansAbilityto teach and coach junior technicians on proper troubleshooting techniques and isrequiredto make quick decisions in the field without managementassistance.
• Ability to perform manual technical, mechanical and service work and equipment operation as described. Knowledge and experience with computer programs (Mobile web-based applications, Basic Microsoft Excel)

Responsibilities

• Service and repair electronic,hydraulicand mechanical petroleum equipment and any other petroleum equipment in the service field while providing superior customerservice to all current and potential customers. Troubleshootand makerepairs to ensure proper operations. Install,programand test newly installed equipment. This position requires daily driving between various customer locations and project sites.
• Communicate with service dispatch team on the status of work orders and service jobs. Open and close work orders withdispatchteam. Provide service repair narratives (written and verbal) for our customers,submitpaperwork for timeworkedand repairs completed in a neat,accurateandtimelymanner.
• Collaborate/train with other service technicians on servicing/repairing/installing equipment and other essential functions of the position.
• Monitors and is accountable for accuracy of parts inventory in servicevehicleincluding, but not limited to, transfers of parts toappropriate jobsand other service techs as applicable as well as returns to warehouse facilities.
• Other duties as assigned.

Benefits

• CompetitivePay
• Health, Dental, and Vision Insurancewithoptional offerings ofHSA and FSA
• Paid Time OffincludingVacation Time, Sick Days, Personal Days, and Holidays
• Employer-PaidShort- and Long-TermDisability
• 401k withProfit-Sharing Match
• Tuition Reimbursement
• Company Paid Life Insurance
• FreeEmployeeAssistanceProgram (EAP)and WellnessProgram

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED