Service Reception & Support Coordinator- Weld County Garage - Greeley

Yoder Family of CompaniesGreeley, CO
1d$19 - $22Onsite

About The Position

Weld County Garage is looking for a friendly, organized, and service-minded Service Reception & Support Coordinator to staff the front counter of our Service Department. This role is the first point of contact for our service customers and plays a key role in creating a welcoming, professional experience while supporting our Service Advisors with administrative and operational tasks. If you enjoy helping people, staying organized, and being the calm center of a busy environment, this may be a great fit.

Requirements

  • High school diploma or equivalent
  • Customer service, receptionist, or administrative experience preferred

Nice To Haves

  • Automotive or dealership experience is a plus, but not required

Responsibilities

  • Greet every service customer as they enter and exit the building
  • Direct customers to the appropriate advisor or department
  • Walk customers to their vehicle when needed
  • Maintain a clean, organized, and welcoming waiting area
  • Keep coffee stocked and brewed
  • Tidy seating areas and remove trash throughout the day
  • Answer overflow inbound service calls
  • Manage service loaner/rental vehicles
  • Document reservations
  • Assist with check-in and check-out
  • Ensure proper paperwork is completed
  • Assist with cashiering during busy periods
  • Scan, file, and organize service and warranty documents
  • Scan warranty repair orders to offsite warranty partners
  • Provide overflow support with warranty documentation when needed
  • Assist with scheduling service appointments
  • Provide basic updates or route calls to the appropriate team member

Benefits

  • Paid Time Off: vacation, sick time, and paid holidays
  • Benefits: health, dental, vision, pet insurance, and employer-paid life insurance
  • 401(k) & Profit Sharing
  • Deeply discounted childcare at our company-owned Early Childhood Education Center
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