Service Technician - Class C

Lithia & Driveway•Billings, MT

About The Position

The Service Technician is responsible for performing automotive repairs and service in accordance with store and factory standards. This individual utilizes their skills to diagnose and resolve the different sources of automotive problems swiftly and accurately. The Service Technician works with all Service personnel and management to ensure the satisfaction of our customers. The Service Technician reports to the Service Manager. Why Join Us? Competitive Compensation: We offer a competitive salary package that reflects your valuable contribution to our team. Focus on Personal Growth: With access to professional development opportunities and ongoing training, we're committed to helping you grow both personally and professionally. Quality of Life: We believe in maintaining a healthy work-life balance, providing a positive work environment that respects your time and personal life. Team-Oriented Culture: Join a workplace where teamwork, respect, and communication are the foundation of our success.

Requirements

Strong attention to detail
Sense of urgency
Attention to detail
Excellent communication
Competency: Passed manufacturer training and can perform repairs in the following areas with no supervision: Lube and Maintenance Services Engine Repair Suspension/Steering Repair Brake Repair Electrical/Electrical Systems Repair Heating and A/C Repair Engine Drivability Diagnosis and Repair (Optional)
Certification/Training: Manufacturer certified in all areas listed above.
Minimum of 3 ASE certifications (Should be an ASE Master Technician)
Customer Pay Proficiency Level: Greater than 105% Customer Pay Repairs
Automotive Technical Knowledge – Three to five years’ experience
High School graduate or equivalent, 18 years or older required.
We are a drug free workplace.

Responsibilities

Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
Diagnose cause of malfunction.
Complete all work according to the applicable safety requirements.
Road-test vehicles to ensure quality of repair work.
Accurately record time spent on repairs utilizing company time clocking procedures.
Document work performed on repair order and document test procedures/results.
Maintain an organized and clean workspace, completing a stall cleaning every day.
Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.
Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training.
Constructively communicate with other dealership personnel as required to satisfy customer needs.
Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.