Service Technician II - Kearny Mesa Subaru

Sunroad Auto•San Diego, CA

1d•Onsite

About The Position

Service Technician II – Kearny Mesa Subaru Non-Exempt Job Summary: A Service Technician II is a highly skilled professional responsible for performing complex vehicle repairs and maintenance. A Service Technician II plays a critical role in troubleshooting advanced technical issues, managing resources, and supporting continuous improvement initiatives. Essential Functions: Liaise with dispatcher to receive repair orders; perform work specified on the repair order efficiently and in accordance with dealership and/or factory standards, including hybrid and electric vehicles. Identify mechanical problems using visual inspections or computer diagnostic equipment, conduct tests on parts and systems to ensure proper functionality, and examine all critical components. Use diagnostic tools and software to determine the root cause of problems. Report findings and suggest recommended repairs to the Service Advisor. Perform a wide range of repairs, including engine transmission, electrical steering, suspension, braking, and air conditioning, including conducting routine maintenance tasks such as oil changes, tire rotations, and brake inspections. Ensure all repairs and maintenance are completed to the highest standards. Test drive vehicles after completing repairs or routine maintenance to ensure that the issue has been resolved. Drive vehicles around the shop or service area to either position them for further work or to free up space for incoming vehicles. Communicate effectively with Service Advisors and customers about vehicle issues, repair timelines, and explanations of repairs and maintenance performed. Document all work performed, including parts used and labor hours; maintain accurate records of repairs and services. Follow all federal, state, and local regulations governing automotive service and repair, including Cal/OSHA. Work closely with other technicians, parts associates, and service advisors to ensure efficient workflow. Participate in team meetings and training sessions to stay updated on the latest automotive technologies and repair techniques. Adhere to all safety protocols and procedures—; including wearing protective gear and equipment as required. Maintain a clean workspace. Maintain satisfactory attendance. Perform other related duties as assigned.

Requirements

3 years of hands-on experience working as an automotive technician
Strong diagnostic and problem-solving skills
Valid driver’s license and safe driving record; required to have California driver's license within 30 days following date of hire
Ability to lift up to 50 pounds
Willingness to participate in ongoing training and professional development
Ability to perform all essential functions of the job description

Nice To Haves

Technical automotive certifications or Automotive Service Excellence (ASE) certifications or equivalent technical training
Experience in dealership setting
Proficiency with automotive diagnostic tools and software
Excellent communication and customer service skills
Ability to work efficiently and effectively in a team environment
Attention to detail and commitment to quality workmanship

Responsibilities

Liaise with dispatcher to receive repair orders
Perform work specified on the repair order efficiently and in accordance with dealership and/or factory standards, including hybrid and electric vehicles
Identify mechanical problems using visual inspections or computer diagnostic equipment
Conduct tests on parts and systems to ensure proper functionality, and examine all critical components
Use diagnostic tools and software to determine the root cause of problems
Report findings and suggest recommended repairs to the Service Advisor
Perform a wide range of repairs, including engine transmission, electrical steering, suspension, braking, and air conditioning, including conducting routine maintenance tasks such as oil changes, tire rotations, and brake inspections
Ensure all repairs and maintenance are completed to the highest standards
Test drive vehicles after completing repairs or routine maintenance to ensure that the issue has been resolved
Drive vehicles around the shop or service area to either position them for further work or to free up space for incoming vehicles
Communicate effectively with Service Advisors and customers about vehicle issues, repair timelines, and explanations of repairs and maintenance performed
Document all work performed, including parts used and labor hours
Maintain accurate records of repairs and services
Follow all federal, state, and local regulations governing automotive service and repair, including Cal/OSHA
Work closely with other technicians, parts associates, and service advisors to ensure efficient workflow
Participate in team meetings and training sessions to stay updated on the latest automotive technologies and repair techniques
Adhere to all safety protocols and procedures—; including wearing protective gear and equipment as required
Maintain a clean workspace
Maintain satisfactory attendance
Perform other related duties as assigned