Service Technician II Burbank, CA
About The Position
The Service Technician delivers professional, high-stakes technical support to ensure the continuous operation of critical life safety and security infrastructure. Serving as a key field representative, this role bridges the gap between sophisticated technology and client safety. The Technician is responsible for the end-to-end service lifecycle—from initial diagnostic troubleshooting to complex repairs and preventative maintenance. Key responsibilities include managing on-site system health for fire, security, and healthcare networks, coordinating with dispatch for emergency calls, and ensuring all healthcare-specific infrastructure, such as nurse call systems and network cabling, meets rigorous operational standards.
Requirements
- Have 5+ years troubleshooting fire alarm, security, or nurse call systems.
- Must be able to get vaccinations/ immunizations needed to be on site.
- Must have reliable transportation
Responsibilities
- Troubleshoot and repair fire alarm, security, and healthcare low voltage systems.
- Conduct preventative maintenance on systems.
- Attend emergency calls (on-call schedules
Benefits
- Comprehensive Benefits Package: Medical insurance, dental insurance, life insurance, 401k plan, paid holidays, vacation time.
- Employee Merit and Longevity Awards: Merit rewards that you can use to get items such as branded apparel, video game consoles, headphones and more and longevity awards like golfing gear, purses, BBQs, and watches just to name a few
- Company Sponsored Events: Family-friendly events with food, games and prizes
- Training and Development: Classes available to develop you personally and professionally to help you be the best version of you possible!
- Career Advancement: We want to partner with you to build a long and successful career at TRL and will help you realize your potential
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
