Service Technicians

Patuxent Roofing and Contracting LLC
2d

About The Position

The Service Technician is responsible for diagnosing, repairing, maintaining, and installing commercial roofing systems on low-slope and steep-slope structures. This role requires strong troubleshooting skills, attention to detail, and a commitment to safety and customer service. As a field representative of the company, the Service Technician ensures high-quality workmanship, timely service delivery, and professional interaction with clients at all job sites.

Requirements

  • Strong troubleshooting and leak investigation experience in commercial roofing.
  • Working knowledge of low-slope and steep-slope roofing systems and repair techniques.
  • Experience with roof coatings, sealants, flashing details, and waterproofing applications.
  • Ability to work independently with minimal supervision.
  • Strong problem-solving and decision-making skills.
  • Ability to read work orders and follow detailed instructions.
  • Proficiencywith hand tools, power tools, and roofing equipment.
  • Basic math skills for measurements and material calculations.
  • Ability tooperatea smartphone or tablet for job documentation and reporting.
  • Strong teamwork and communication skills.
  • Ability to pass background checks for government or secure facility access (whenrequired).
  • High school diploma or GED preferred.
  • Minimum of 2+ years of commercial roof repair experiencerequired.
  • Valid driver’s license preferred (clean driving record may berequired).
  • Ability to work at heights and on various roof slopes safely.
  • Ability to climb, carry, and safely position ladders.
  • Ability to lift and carry up to 50 lbs.
  • Prolonged standing, walking, bending, and kneeling.
  • Ability to work outdoors in varying weather conditions, including extreme heat and cold.

Nice To Haves

  • Rigging and signaling certification a plus.
  • Leadership or crew supervision experience preferred.

Responsibilities

  • Perform all work in compliance with OSHA regulations and company safety standards.
  • Inspect commercial roofing systems toidentifyleaks, deficiencies, and repair needs.
  • Diagnose leak sources and execute effective, long-term repair solutions using compatible materials.
  • Install, repair, andmaintainvarious commercial roofing systems (TPO, EPDM, PVC, modified bitumen, metal, coatings, etc.).
  • Remove and replace damaged roofing components, including insulation, decking, flashing, and related structural elements.
  • Accurately measure roof areas and estimate material requirements for service repairs.
  • Document service findings, take photos, and complete required job reports using company systems or mobile applications.
  • Safely load, transport, and unload materials and equipment using company vehicles.
  • Communicate clearly with customersregardingscopeof work, findings, and recommended solutions.
  • Assistin training or supervising junior crew members when assigned.
  • Maintain tools, equipment, and vehicles in safe and workingcondition.
  • Perform other duties as assigned to support service operations.
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