ServiceNow Developer/Administrator

Peraton

1d•$80,000 - $128,000

About The Position

Peraton is seeking an experienced ServiceNow Developer/ Administrator to engage in a broad range of platform administration, configuration, and development activities as a member of a multi-discipline team. The candidate will join a high performing team to deliver value in a large, complex fast paced environment supporting Peraton’s corporate services. Team is responsible for all facets of support, administration, configuration, and development to meet complex customer needs to deliver value to Peraton’s business functions. Responsibilities and experience with ITSM, ITOM, Workflow Studio and CMDB along with Employee Service Center are desired.

Requirements

US Citizenship
B.S Computer Science or comparable, can substitute 6 years of work experience in lieu of degree.
Two (2) years of experience with the ServiceNow platform as an administrator/developer.
Active/Current ServiceNow CSA or above.
ITSM and ITOM experience, including experience supporting CMDB and Discovery, Asset Mgmt., MID servers and Employee Service Center.
Experience in ServiceNow development (GLIDE, Business Rules, Client Scripts, UI Policies, Flow Designer, ACLs, Script Includes, UI Scripts, APIs).
Experience in web development (HTML, CSS, Angular JS, SQL, JavaScript).
Attention to detail and the ability to listen to stakeholder business requirements and translate to a working, maintainable, technical solution.
Produce tangible deliverables (requirements specifications, design deliverables, project objectives, within predetermined timelines.)
Ability to analyze, detect/identify and troubleshoot bugs, fix defects, and support users of application.
Proficiency in troubleshooting, debugging, error log analysis and researching solutions.
Must be able to work in a remote team and have proven remote experience.
Development of solutions need to consider platform licensing cost and design within budget parameters.
Creative thinking to design solutions, however solutions to be standard, repeatable, configurations, not highly customized.
Prioritize, assess, and present options based on time requirements, scope, and cost/licensing considerations.
Ability to communicate effectively through documentation, email, and conversation, with team and leadership or stakeholders.
Open willingness to share knowledge and collaborate with the team.
Microsoft Office Suite and related technologies.

Nice To Haves

ServiceNow Integration with other programs (REST/SOAP APIs)
Workflow Studio and Decision Tables experience
Experience with HTML, CSS, SQL, JavaScript, XML
Virtual Agent/Bot conversations
Supporting Yokohama or higher
Experience with CMDB Service Mapping
Ability to determine upgrade and enhancement parameters and execute test plans to ensure enhancements are tested and debugged.
Document and develop procedures.
Certified Implementation Specialist – IT Service Management
ITIL 4 or higher certification