ServiceNow Technical Lead

Gulf Coast Automation Group • Rosemont, CA

14h • $158,000 - $199,000 • Remote

About The Position

TalentFish is casting a line for a ServiceNow Technical Lead to join a high-impact, collaborative technology team within a large, enterprise financial services environment. This is a hands-on leadership role responsible for architecting, designing, developing, and supporting ServiceNow solutions while leading a team of developers and partnering closely with business and technology stakeholders. You will play a critical role in driving platform strategy, ensuring development quality, and delivering scalable, innovative solutions aligned to business objectives.

Requirements

• 8+ years of hands-on ServiceNow experience
• Strong expertise in ServiceNow architecture, design, and development
• Experience leading teams and managing onshore/offshore resources and vendors
• Deep knowledge of ITSM (Incident, Request, Change, Knowledge Management)
• Advanced experience in at least two of the following: IT Asset Management (HAM/SAM) Security Operations (Vulnerability Response, SIR) Strategic Portfolio Management CMDB, Discovery, and Service Mapping
• Strong understanding of SDLC, Agile/Hybrid methodologies
• Proven ability to translate business needs into technical solutions
• Excellent communication and stakeholder engagement skills

Nice To Haves

• ServiceNow Certified Technical Architect (CTA)
• Certified System Administrator (CSA)
• Certified Implementation Specialist (CIS)

Responsibilities

• Lead the design, architecture, development, and support of ServiceNow applications and integrations
• Translate business and system requirements into technical designs and scalable solutions
• Develop and enhance ServiceNow modules, workflows, and custom applications
• Collaborate with architects, product owners, and stakeholders to define features, estimates, and delivery plans
• Lead code reviews , enforce best practices, and ensure alignment with architectural standards
• Mentor and guide developers, including offshore and vendor resources
• Oversee application support, defect resolution, and production stability
• Create and maintain architecture diagrams and technical documentation
• Drive continuous improvement across development processes and platform capabilities

Benefits

• health insurance
• 401(k)
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed