Services Sales Engineer

MRI Software

About The Position

The Role: This client facing role involves working closely with Sales Representatives, Account Managers, and internal Professional Services stakeholders. The primary purpose is to maximize bookings by helping to sell the value of and close implementation and value-add service opportunities. After closure we want to ensure clean transition to the delivery team to help clients derive maximum value from their services and software investment. Position Overview: Individual Goals: To meet and exceed monthly, quarterly and annual Professional Services bookings targets To reduce the amount of discounting and credits requested during the Sales cycle

Requirements

Prior experience in Professional Services or Sales roles
Preferably 3-5 years’ experience in the industry
Excellent written and verbal communication skills
Strong attention to detail and excellent organizational skills
Good interpersonal and multi-tasking skills
Strong commercial awareness and understanding of the commercial and/or residential industry
Thrive under pressure and be comfortable working towards a services booking target
Ambitious self-starter with a confident & outgoing personality.
Desire to learn and earn.
Bachelor’s degree.

Responsibilities

Work closely with Sales and Professional Services to align opportunities across the two teams
Assist Sales in selling the value of Professional Services in implementation opportunities by attending demo sessions and presenting our Implementation Methodology and gaining the client’s trust
Assist Sales in completing RFP responses for services opportunities
Drive additional Professional Services opportunities within the existing client base through targeted campaigns
Forecast Professional Services bookings and track in SalesForce reporting and dashboards
Coordinate internal scoping, pricing, and internal documents like Statements of Work to ensure a speedy and smooth process for the client and Sales
Assist with documentation and knowledge transfer to transition projects to the Professional Services team
Some travel may be required.

Benefits

Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
Invest in our competitive 401k plan and help set you up for your future
Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
Further your professional development and growth with our generous Tuition Reimbursement offerings
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
Add 16 extra hours to your time off to shorten your workday as part of our Flex at MRI program.
Utilize 16 hours of paid time to volunteer.
Know great workers? Our generous employee referral scheme rewards you for bringing in talent.
Enjoy peace of mind with our regional-specific healthcare benefits for you and your family.
Big on family? So are we! Our Parental Leave and parental support perks allow you to grow your family comfortably as an MRI employee.
Maintain a fantastic work-life balance with PTO days plus observed holidays.
Further your professional development and growth with our tuition reimbursement offerings.
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year.