Set Up Supervisor II

The Greenbrier Hotel

1d • Onsite

About The Position

Position: Set Up Supervisor
Department: Facility Set-Up
Date: 05/13/22
Primary Responsibilities: ( guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.)
Are to assist the Set-Up Manager with the items listed below.
Coordinating and communicating all of the information from the BEO’S to Banquet Set-Up and Facility Set-Up and insure the set ups are set correctly throughout the property.
Managing and scheduling duties for approximately 10 to 35 employees both daily and weekly
Completing both payroll and low earning duties
Attending pre-conference meetings and weekly BEO meetings
Ordering table linens and supplies for meeting and banquet set ups
Working in a safe manner and providing ppe
Working closely with Event Services, Food and Beverage and all other departments
Administering and recording disciplinary actions (coaching,absenteeism and etc)
Meeting with group contacts
Responsible for the care and handling, and storage of all equipment and linens
Interact with internal and external guests effectively
Secondary Responsibilities:
Communicating through a two way radio, e-mail and cell phone
Communicating with other vendors i.e. Gillespie’s Flowers regarding décor and materials being rented or used for different functions
Inventory of all equipment and the ordering of all new equipment
Ensuring that the staff is informed of all changes and additions to set ups and that these changes and additions are completed

Requirements

• Previous set-up experience perferred
• Hospitality experience perferred
• Knowledge of Hotel operations
• Ability to work independently
• Public contact
• High School Diploma or G.E.D. preferred
• Valid drivers license
• Ability to listen, comprehend, and speak well
• Ability to give and receive accurate information from guest, managers, group contacts, service and kitchen staff in a timely manner
• Excellent telephone skills
• Must be able to handle demanding situations in a professional manner
• Communicate in a positive and confident manner
• Must possess basic math skills
• Excellent organizational skills
• Knowledge of measurements
• Knowledge of computers
• Excellent ability to listen and retain information
• Consistent demonstration of the Ten Essential Attributes
• Requires above average concentration and multi-tasking skills
• Must be able to adapt easily to change
• Guest service oriented
• Problem solving skills
• Must be extremely detailed oriented
• Must be reliable and consistent in quality of work
• Even tempered
• Clean and professional appearance
• Must be twenty one years of age or older
• Must have a valid drivers license
• Approachable

Responsibilities

• Coordinating and communicating all of the information from the BEO’S to Banquet Set-Up and Facility Set-Up and insure the set ups are set correctly throughout the property.
• Managing and scheduling duties for approximately 10 to 35 employees both daily and weekly
• Completing both payroll and low earning duties
• Attending pre-conference meetings and weekly BEO meetings
• Ordering table linens and supplies for meeting and banquet set ups
• Working in a safe manner and providing ppe
• Working closely with Event Services, Food and Beverage and all other departments
• Administering and recording disciplinary actions (coaching,absenteeism and etc)
• Meeting with group contacts
• Responsible for the care and handling, and storage of all equipment and linens
• Interact with internal and external guests effectively
• Communicating through a two way radio, e-mail and cell phone
• Communicating with other vendors i.e. Gillespie’s Flowers regarding décor and materials being rented or used for different functions
• Inventory of all equipment and the ordering of all new equipment
• Ensuring that the staff is informed of all changes and additions to set ups and that these changes and additions are completed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED