Shared Living Program Director

Life Unlimited•Kansas City, MO

About The Position

The Shared Living Program Director is responsible for the management, coordination, and overall success of the Shared Living program. The director ensures that the program provides high-quality, person-centered care for individuals with disabilities or other special needs, fostering independence, inclusion, and quality of life in a family or home-based setting. The director works closely with the Shared Living Providers, Service Coordinators, and other key stakeholders to ensure individuals' needs are met and the program is compliant with regulatory requirements. The Shared Living Program Director manages a program that matches individuals with disabilities, or other specific needs, with host families or caregivers who provide care and support in a home-like environment. The director is responsible for the overall operation of the program, ensuring that individuals are supported, and their rights and well-being are maintained. They coordinate between caregivers, individuals, families, and other support systems, as well as ensuring compliance with relevant regulations and policies.

Requirements

Bachelors Degree in a related field preferred or eight years of related experience.
Minimum of three years of supervisory experience with individuals with developmental disabilities.
Obtain and maintain required training and certification in areas such as Abuse/Neglect, CPR, First Aid, Level I Medication Administration, and Positive Behavior Supports.
Minimum of one year of supervisory experience with individuals with developmental disabilities.
Ability to develop, implement, and evaluate treatment plans.
Must be at least 18 years of age.
Must have a reliable personal vehicle for transporting clients.
Obtain a Class E drivers license during new hire orientation and carry minimum coverage applicable by law for auto insurance.
Must receive a seasonal flu vaccination.

Responsibilities

Ensure Exceptional Quality
Design, implement, coordinate, supervise, and evaluate programs for all assigned individuals supported by the Life Unlimited Shared Living Program.
Develop ISP goals promptly based on input from the individual supported, Shared Living team members, family, other staff, and personal observations.
Facilitate the Individual Support Plan (ISP) meeting with the Support Coordinator according to the desires of the individual supported and guardian, when applicable.
Provide support staff with sufficient information, training, and resources for delegated tasks, including RN oversight, external resources, and plan information.
Submit required forms and summaries and monitor program entries in Therap to ensure accuracy and completeness, including event reports and monthly summaries to analyze ISP outcome data.
Participate in ongoing group and individualized support staff training, evaluation, and development.
Follow and maintain familiarity with Life Unlimited policies and procedures.
Enhance public relations for Life Unlimited by representing the Agency at community meetings, conferences, and other agency meetings as needed.
Relate effectively with co-workers and guardians, giving and receiving feedback positively.
Safeguard confidentiality, privacy, dignity, safety, health, and the civil rights of individuals supported and co-workers through education, monitoring, and evaluation.
Communicate clearly in verbal and written forms.
Show initiative and creativity in problem-solving.
Carry a phone to respond to program situations during work hours and emergencies after hours.
Participate in on-call rotation for morning staffing support.
Efficiently use computers or mobile devices to input, access, modify, or output information, including quickly accessing, storing, and retrieving data.
Perform other duties as assigned.
Lead Program Growth and Efficiency
Evaluate strategies, objectives, and measures for program growth.
Develop, implement, and monitor policies, procedures and practices that ensure the program is effective and meets the needs of individuals served.
Meet strategic planning goals, objectives, and outcome measures.
Coordinate program applications, tours, waitlists, and funding with Service Coordinators and Intake Managers.
Enhance program offerings and support services through collaboration with families, caregivers, community partners, and other stakeholders.
Evaluate the programs effectiveness and suggest improvements as necessary to enhance quality and efficiency.
Lead the recruitment and selection process for potential host families or caregivers, ensuring they are a good fit for individuals in the program.
Provide training for host families on the expectations of the program, care procedures, safety, and behavior management strategies.
Offer ongoing support and guidance to host families, addressing challenges and ensuring they are equipped to provide high-quality care.
Conduct regular visits to host family homes to monitor the well-being of the individuals and ensure compliance with program policies and state regulations.
Ensure that all required documentation is maintained, including progress reports, incident reports, and compliance paperwork.
Maintain confidentiality and adhere to privacy laws related to individuals' personal and medical information.
Foster positive working relationships with host families, families of individuals, case managers, service providers, and other community partners.
Act as the primary point of contact for families, caregivers, and individuals, providing guidance and responding to concerns or issues in a timely manner.
Facilitate communication and coordination among all stakeholders involved in the individual's care.
Ensure Financial Success According to Budget and Strategic Plan
Ensure timely and accurate billing with supporting documentation.
Address attendance issues to maintain program efficiency.
Develop and propose annual budgets in collaboration with senior leadership.
Conduct monthly financial audits for multiple locations.
Ensure proper documentation and submission of purchase receipts to the Finance department.
Oversee site expenditures and required paperwork.
Implement innovative efficiency measures in collaboration with senior leadership.
Ensure Adequate Staffing and Training
Anticipate staffing needs and work with HR to develop strategies for reducing turnover.
Ensure correct hiring processes and personnel policies are followed.
Hold staff accountable for their roles and responsibilities.
Support team members in crises.
Ensure staff meet training requirements.
Complete corrective action documents and involve HR as necessary.
Provide strategic direction and leadership, promoting a culture of excellence and person-centered care.
Foster strong communication within and between all programs and the overall organization
Maintain professional interactions with staff and stakeholders to promote high-quality care.
Lead regular team meetings to discuss program issues, progress, and training needs.
Collaborate with other program managers to ensure program continuity and quality standards.
Maintain open communication with individuals, families/guardians, healthcare providers, and regulatory agencies.
Participate in organizational meetings and committees as assigned.
Establish and maintain relationships with stakeholders, seeking regular feedback for quality improvement.