Shared Micromobility Coordinator (ATLDOT)

City of Atlanta•Atlanta, GA

13d•Onsite

About The Position

The Atlanta Department of Transportation was created to improve how Atlanta manages transportation and its right of way. One of the main goals of the department and the city’s Strategic Transportation Plan is to improve safety on the city’s streets and to improve the experience of pedestrians, transit riders, cyclists, and scooter riders. The Shared Micromobility Manager will be advancing goals of the One Atlanta Strategic Transportation Plan through the management of day-to-day development, regulation, and administration of micro-mobility solutions such as the shared micromobility program. This will include regular meetings with operators, conducting compliance audits, analyzing large sets of data, working closely with partner organizations, and continuing to revise policy and strategy around the program. This is an experienced professional who routinely exercises leadership over complex projects or serves as a specialized subject matter expert on transportation planning and new mobility options. Supervision Received: This position reports to the Mobility Planning Director. Direction received is general and focuses more on long-term and short-term operating objectives. Perform work under general supervision with review and advice from manager or a senior level professional. Decision Making: Analyzes complex data scenarios and other challenges and applies sound judgment. Evaluates multiple procedures and methods and determines most appropriate based on context and project goals in order to accomplish tasks. May make purchasing or resource allocation decisions within organization guidelines. Applies organizational policies. May interpret organizational policies and recommend exceptions Essential Duties and Responsibilities: These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. Manages overall Shared Micromobility Program by conducting ongoing reviews of the program, developing policy recommendations, and supporting leadership with decision-making. Manages day-to-day operations of the Shared Micromobility Program including regular meetings with operator companies, continuous tracking of permit and performance requirements, and managing a changing environment based upon the needs of the public right-of-way. Manage consultant tasks and planning studies relevant to the program, as needed Collect and analyze large excel, GIS, and MDS datasets to identify usage patterns and develop Key Performance Indicators Develops and implements survey methods and facilitates public and stakeholder engagement Designs digital presentations utilizing a variety of credible data sources for internal and public-facing use. Must be comfortable presenting data to many different types of stakeholders and the media. Enforces regulations through monitoring of digital data and in-person audits of the public ROW and develops new processes for improving enforcement strategies. Drafts RFPs, solicitations, and purchase orders related to the shared micromobility program Develop policies and manage processes for installing shared micromobility infrastructure such as parking corrals. Develops city-led safety education campaigns and communications strategies Coordinate with various City departments to create new policies, ensure overall program strategy is consistent across many disciplines, and ensure permit rules are followed (Finance, ATL311, APD, Atlanta Beltline, Law, Procurement) Manage financial aspects of the program such as invoicing and fines Coordinate with special events to ensure appropriate temporary regulations are developed and communicated effectively to ensure event safety May work on new programs for shared mobility options such as pedicabs, micro-transit, or other similar initiatives as they arise Supports department programs like Atlanta Streets Alive and Safe Routes to School, as needed Supports department planning and engagement efforts, as needed Develops briefing materials for department leadership and elected officials, as needed May perform other duties as assigned. The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Requirements

Extensive knowledge of transportation planning best practices, such as Vision Zero road safety program
Knowledge of the micro-mobility and bikeshare industry desired
Knowledge of transportation equity challenges and solutions
Ability to manage and use datasets
Knowledge of MDS and micromobility data challenges and solutions
Ability to manage change and adapt to a rapidly changing industry
Budget development and management
Strong verbal and written communication skills
Ability to work collaboratively to arrive at constructive solutions
Proficiency in Excel and Esri ArcGIS
Bachelor's degree in related field
At least 3 years’ experience in transportation and urban planning, data analytics and mapping

Nice To Haves

Master’s degree in planning, Public Policy, Geography, or similar field
At least 2 years’ of experience in transportation and urban planning, data analytics, and mapping.

Responsibilities

Manages overall Shared Micromobility Program by conducting ongoing reviews of the program, developing policy recommendations, and supporting leadership with decision-making.
Manages day-to-day operations of the Shared Micromobility Program including regular meetings with operator companies, continuous tracking of permit and performance requirements, and managing a changing environment based upon the needs of the public right-of-way.
Manage consultant tasks and planning studies relevant to the program, as needed
Collect and analyze large excel, GIS, and MDS datasets to identify usage patterns and develop Key Performance Indicators
Develops and implements survey methods and facilitates public and stakeholder engagement
Designs digital presentations utilizing a variety of credible data sources for internal and public-facing use. Must be comfortable presenting data to many different types of stakeholders and the media.
Enforces regulations through monitoring of digital data and in-person audits of the public ROW and develops new processes for improving enforcement strategies.
Drafts RFPs, solicitations, and purchase orders related to the shared micromobility program
Develop policies and manage processes for installing shared micromobility infrastructure such as parking corrals.
Develops city-led safety education campaigns and communications strategies
Coordinate with various City departments to create new policies, ensure overall program strategy is consistent across many disciplines, and ensure permit rules are followed (Finance, ATL311, APD, Atlanta Beltline, Law, Procurement)
Manage financial aspects of the program such as invoicing and fines
Coordinate with special events to ensure appropriate temporary regulations are developed and communicated effectively to ensure event safety
May work on new programs for shared mobility options such as pedicabs, micro-transit, or other similar initiatives as they arise
Supports department programs like Atlanta Streets Alive and Safe Routes to School, as needed
Supports department planning and engagement efforts, as needed
Develops briefing materials for department leadership and elected officials, as needed
May perform other duties as assigned.