Shared Services Operations Specialist

Assurant•Springfield, OH

2d•$16 - $25•Onsite

About The Position

Overview of Position: The Shared Services Operations Specialist handles the dispositioning of insurance claim checks on behalf of our financial institution clients, directly impacting the timeliness and accuracy of property damage claims . This role requires proven ability to manage deadlines and meet quality standards with accuracy and consistent attention to detail. It also requires the use of good judgment to solve problems and make business-appropriate decisions consistent with Assurant procedures and best practices. The Shared Services Specialist has a direct impact on customer satisfaction and confidence through the timeliness and accuracy of their work and the quality provided. Our volume of work may increase on occasion, especially during natural disasters, and therefore there will be times when overtime may be required. This role requires to go into the Springfield office: 1 Assurant Way, Springfield, OH 45505 How We’re Different Your medical benefits begin on your first day We provide tuition reimbursement available after 6 months We deliver exceptional paid time off

Requirements

High School diploma or GED
Good organizational skills and the ability to manage multiple tasks and meet deadlines
Basic knowledge of computers and proficiency with Microsoft office including Excel and PowerPoint
Good oral and written communication skills and professional etiquette

Nice To Haves

1-year experience in insurance, banking, finance, mortgage servicing, or related experience

Responsibilities

Responsible for performing job requirements including processing insurance claim checks, maintenance, or research.
May perform monetary functional transactions such as posting deposits to client servicing system
Make appropriate updates to client database in order to meet regulatory obligation
Manage time to handle multiple demands and competing priorities
May work in multi-functional areas with multiple clients
Handle other duties and projects as requested on business needs
Maintain and update procedure knowledge on an on-going basis and attend workshops, seminars, and other training sessions as appropriate.
Department-Specific Duties Job duties may vary based on Shared Services department of assignment.
Shared Services Specialist would be responsible for the primary duties listed above along with their specific duties by function.