Sharepoint and Web Administrator

Cook Systems • Tampa, FL

2d • Onsite

About The Position

Since 1990, Cook Systems—a certified veteran-owned IT consulting firm—has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent.
At Cook, you’ll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust—and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off!
SharePoint and Web Administrator / Information Technology Service
This position will perform system administration and provisioning; serve as SharePoint and Web Administrator; perform user provisioning; serve as Database Administrator; and perform active directory administration.
Performs system administration and provisioning. Controls access and authorization (creating and assigning members to the appropriate role), installs and configures database server software, configures SharePoint online services, responds to system warnings, alerts, and errors, and diagnoses and resolves system problems. Plans for high availability configurations. Follows provisioning policies to grant access to the Department’s managed resources. Monitors Service Desk queue and resolves support tickets as assigned. Documents work performed and resolution(s). Identifies, analyzes, and resolves problems and issues using troubleshooting tools and techniques as well as teamwork. Provides high level of customer services by providing status and information to the customer.
Serves as SharePoint Administrator. Configures service applications, web applications, and site pages and collections. Creates front-end portals and user profile services. Deploys and monitors custom business solutions. Serves as Web Server Administrator. Establishes system specifications by analyzing access, information, and security requirements. Maintains Web system performance by performing system monitoring and analysis and performance tuning.
Performs user provisioning to ensure access to authorized resources and applications. Sets up user computer network access and email accounts as requested. Gives users access to systems, network applications and databases based on a unique user identity. Deactivates user objects and attributes when requested.
Serves as Database Administrator. Routinely monitors database performance logs. Plans, tests and installs Standard Query Language (SQL), updates, and logs. Monitors SQL backups and helps plan the SQL disaster recovery plan. Troubleshoots and resolves issues with District applications.
Performs Active Directory administration following current applicable standards and guidelines. Administers Active Directory by using administrative tools. Creates and manages user and service accounts. Creates and administers computer objects and accounts to join the domain.
Participates on statewide teams, both internal and external to the Office of Information Technology. Provides facts to facilitate the team’s decision making process and to achieve the team’s goals. Shares information and receives feedback from other Office of Information Technology staff as appropriate.
Troubleshoots network problems and outages in their area of responsibility. Schedules upgrades and collaborates with network engineers for network optimization.
Plans, organizes, manages, and tracks projects. Develops the project plan and schedule. Supports and informs project stakeholders and team. Identifies and mitigates project risks and conflicts. Tracks project progress and goals achieved.
Generates and maintains technical documentation as assigned. Documents server names, roles, and addresses. Documents changes such as application installations and modified security settings as required.

Requirements

• Advanced Knowledge of: Microsoft Online collaborative applications including SharePoint sites and collections, web pages and web part authoring Office365 applications, support techniques and diagnostic tools and software
• Skills in: Deploying, managing and providing technical support for SharePoint online, Microsoft One Drive Microsoft TEAMS, Microsoft Power Apps, and other software applications such as database drivers, connection software, and related database support tools
• Ability to: Plan, organize, and track projects
• Communicate effectively both verbally and in writing
• Research information
• Make quick decisions, solve problems, remain flexible, and keep a positive mental attitude
• Read, understand, and comply with the Department’s policies and procedures, guidelines, and practices related to network and security standards
• Develop and maintain technical documentation for supported systems
• Provide excellent customer service
• Three (3) years of experience in supporting Microsoft SharePoint (Online or Hybrid), and One Drive and Teams experience desired.
• Post secondary education can substitute for the required experience on the following basis: An Associate degree in an Information Technology related field can substitute for one (1) year of the required experience. A Bachelor’s degree in an Information Technology related field can substitute for two (2) years of the required experience

Nice To Haves

• Three (3) years of experience in supporting Microsoft SharePoint (Online or Hybrid), and One Drive and Teams experience desired.

Responsibilities

• Performs system administration and provisioning
• Serves as SharePoint Administrator
• Performs user provisioning to ensure access to authorized resources and applications
• Serves as Database Administrator
• Performs Active Directory administration following current applicable standards and guidelines
• Participates on statewide teams, both internal and external to the Office of Information Technology
• Troubleshoots network problems and outages in their area of responsibility
• Plans, organizes, manages, and tracks projects
• Generates and maintains technical documentation as assigned

Benefits

• Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation’s largest provider networks, you’ll have quality care wherever life takes you.
• Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum—because your family’s security matters.
• Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
• Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you’re never caught off guard.
• Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You’re eligible after just six months—because long-term success deserves a strong foundation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree