Safety Net Shelter Aide

The Salvation Army USA Central Territory • Peoria, IL

12h • $16 - $19

About The Position

Responsible to provide program oversite in supporting the daily
management of operational needs and service delivery for individuals accessing
emergency shelter services. Conduct new intakes, enter data into the Homeless
Management Information System (HMIS) and assist in meeting the basic needs to
all program participants.

Requirements

• Candidates must have a passion for fulfilling the mission of The Salvation Army and must be articulate in presenting the same to others.
• Candidates must successfully pass the pre-employment background inquiry and annual motor vehicle check with a valid driver’s license.
• Successful candidates seeking to fill this position must possess a High School Diploma or GED equivalent.
• Ability to efficiently and effectively manage people and projects successfully.
• Team player, self-starter, and perform well with minimal supervision.
• Must have an interest and ability to work with people of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
• Ability to establish policies and procedures; holding others accountable to the same.
• Excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.
• Proficiency in computer software applications, including demonstrated experience in using email, MS Office applications, Internet, HMIS, and SIMS.
• Must be able to work days, evenings, weekends and holidays as necessary. Especially in emergent situations.

Nice To Haves

• While some college education is preferred, having at least five years of experience of providing compassionate care and supervision to vulnerable populations is an asset.

Responsibilities

• Deliver services to program participants in Safety Net Men’s Shelter to include, but not limited to completing and reviewing intake material for accuracy, completing orientation and assessing client needs for individuals entering program.
• Enforce program guidelines, policies, and procedures including deescalating situations and provide conflict resolution techniques with respect and understanding.
• Provide a safe, secure, and compassionate environment for participants to include contacting emergency responders or crisis intervention personnel as needed.
• Oversee facility activities to ensure a smooth delivery of services, effective and safe operations, and coordination of care with case managers and other agency personnel.
• Monitor the perimeter of the facility to ensure a clean and sanitized environment, with full inspection at beginning and end of each shift.
• Document participant information and progress through HMIS and SIMS.
• Record, track and submit statistical information as scheduled to maintain compliance with The Salvation Army and agency grant funding entities.
• Attend conferences, trainings, and regular staff meetings as directed.
• Maintain positive work atmosphere through appropriate conflict management, courteous demeanor, and professional and appropriate communication practices.
• Maintain compliance in The Salvation Army’s “Safe from Harm” Certification.
• Perform other duties as assigned as related to Safety Net oversight.

Benefits

• medical, dental, vision, hearing, disability and life insurance, flexible spending accounts, 403(b) retirement accounts, a company-funded defined contribution (pension) plan and generous time off policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED