Shelter Manager - Part Time

Greensboro Urban Ministry • Greensboro, NC

6h • $16 • Onsite

About The Position

Oversees physical operation of the Weaver House Emergency Shelter and its residents. Works closely with supervisor and other coworkers. Communicates with security to keep the shelter safe. Ensures that the Director of Weaver House is informed of any issues pertaining to resident housing, case management, and other shelter services. The Weaver House Shelter is 24 hours/7 days a week operation and is staffed in three shifts.

Requirements

• High school diploma or equivalent required. A bachelor’s degree in social work, psychology, or relevant social services preferred.
• Experience in human services preferred.
• Requires excellent interpersonal communication skills (listening, written, and verbal).
• Requires ability to respond quickly and make sound decisions in unexpected situations when dealing with diverse clients who may experience challenges related to mental health, physical health, or substance abuse.
• Requires ability to remain calm in stressful situations.
• Must be compassionate, flexible, and demonstrate the ability to deal with diverse people and situations.
• Ability to work with individuals experiencing challenges related to mental health, physical health, or substance abuse in unexpected and stressful situations.
• Standing, walking, climbing, sitting, pushing, pulling, seeing, hearing, reading, writing, and problem solving.

Responsibilities

• Ensure that policies and rules are followed consistently at the Shelter as set forth by policies, procedures, rules, memos, and other guidelines.
• Ensure that the Director of Weaver House is informed of issues relating to personnel, residents, and operational concerns.
• Respond compassionately, professionally, and firmly with shelter guests by: Treating our shelter guests with courtesy, dignity, and respect; Not using degrading names or profanity with guests; Treating guests as adults with both rights and responsibilities; Employing empathy and intervention skills to avoid confrontations; and Ability to work with a variety of client needs, issues, and responses.
• Working and communicating with security to keep the Shelter safe by: Making sure each shelter guest is searched prior to entering sleeping quarters including the use of metal detectors and manual search of bags; Making sure doors are locked, alarms set, and ensuring building is safe and secure; Warning and/or discharging any quest who poses a real or potential threat to life, property, or who violates rules; and Calling security or police, as necessary.
• Complete all paperwork by the end of the shift including staff shift log, noting any incidents or problems, admission/discharge forms, and client files/folders.
• Completing duties by the end of shift that include managing the front desk, checking in shelter guests, dorm checks, and laundry.
• Attend monthly Weaver House staff meetings.
• The Shelter Manager is expected to be flexible to work as conditions deem necessary.
• Other duties as management may be deemed necessary.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees