SHELTER MONITOR II

Old Pueblo Community Services•Tucson, AZ

12d•$16 - $21

About The Position

The Shelter Monitor II is responsible for providing a safe, welcoming, and well-maintained environment for clients and staff. The role involves interacting with individuals who are experiencing homelessness, Serious Mental Illness, Substance Use Disorder, and other related conditions. This role may involve flexible hours, including nights, weekends, and holidays.

Requirements

High School Diploma or GED.
Strong communication and interpersonal skills.
Demonstrated competency in de-escalation (CPI Model).
Possess and maintain valid CPR/First Aid Certification, or ability to attend training and pass certification.
Strong computer skills (e.g., Microsoft Word, Outlook, Excel).
Responsible and dependable, committed to a team approach.

Nice To Haves

One year of experience working with the unsheltered population.
Bilingual

Responsibilities

Conduct daily health and safety inspections of the property.
Complete wellness checks with clients.
Provide hospitality services to clients as needed.
Conduct new client orientations.
Monitor the property at regularly scheduled intervals.
Document and report observation of client’s behaviors, activities, and demeanors.
Provide crisis intervention utilizing the Crisis Prevention Institute (CPI) model and contact emergency services as needed.
Complete minor maintenance repair as needed.
Clean vacant units as needed.
Assist with facility laundry needs.
Coordinate scheduling of Housing Monitor staff.
Assist with coaching and training of Housing Monitor I staff.
Other duties as assigned.