Shelter Monitor

The Salvation Army USA Central Territory • Quincy, IL

7h • $17 - $18

About The Position

Are you a compassionate individual who wants to make a real impact in your
community? The Quincy Salvation Army Emergency Shelter is seeking dedicated
Shelter Monitors to help provide a safe and supportive environment for
individuals and families experiencing homelessness. No prior social work
experience? No problem! If you bring empathy, kindness, and a genuine desire to
help, we’ll provide the training you need to succeed.

Requirements

• High school diploma or equivalent.
• Previous social work or related experience is helpful but not required.
• Strong interpersonal and communication skills to build trust with diverse individuals.
• Compassionate, nonjudgmental, and professional in handling sensitive situations.
• Ability to work independently, maintain composure, and problem-solve under pressure.
• Basic cooking, cleaning, and computer skills for record-keeping and daily tasks.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Monitor the shelter premises to ensure safety and security for all clients and staff.
• Maintain a welcoming and supportive environment while upholding shelter rules and policies.
• Complete intake forms for new clients and update client files as needed.
• Assist clients with access to basic needs like food, linens, and/or hygiene products.
• Respond to client concerns, providing emotional support and referrals for services as appropriate.
• Report any incidents, safety concerns, or facility maintenance needs to management.
• Maintain shelter journals, logs, and other records including incident reports and referrals.
• Answer phone calls, take messages, and relay information to appropriate staff members.
• Assist in light custodial tasks including cleaning common areas, restocking supplies, and maintaining the shelter's cleanliness.
• Prepare and serve meals to clients as required.
• Participate in staff meetings and training sessions to stay informed and improve service delivery.

Benefits

• Free Kroc Membership: Enjoy access to state-of-the-art fitness facilities and wellness programs. All you pay is the taxes!
• Paid Training & Development: Grow your skills and career with paid training and robust professional development opportunities to ensure continuous growth in your career journey.
• Flexible Scheduling: Balance work with your other commitments.
• Meaningful Impact: Be part of a team making a difference in the lives of those most in need.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees