Part-Time Shift Lead - Colorado Springs, CO

Dutch Bros•Colorado Springs, CO

4d•$16

About The Position

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position Overview: As a Shift Lead, you will ensure that the vision, culture, and core values of Dutch Bros are upheld on every shift. We look to our Shift Leads to be servant leaders within the shop, communicating with leadership on any internal or external feedback. They are the ones who do the hard, and sometimes less desirable, work so that the rest of the crew can focus on core values during shifts. Key Result Area (KRA): Lead the experience for every Broista on shift that ensures a mind-blowing experience for every customer: Cultivate the DB atmosphere and standards on shift ensuring that Broistas are meeting all expectations; help solve problems on shift Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions and have the right energy and attitude for the customer Be an expert on drink and operational fundamentals to execute Broista training: Primary responsibility is to model and meet all expectations of the Broista role Train new Broistas operationally and culturally while providing a fun-loving, mind-blowing environment Set Broistas up for success by covering all aspects of the Manifesto during training Aid your Shop Manager and Assistant Shop Manager in shop support and other delegated duties: Set up the next shift for success in all areas: counting tills, bank deposits, restocking products, putting inventory away, meeting cleanliness standards, etc. Communicate with your managers and share wins and opportunities for improvement with your shop leaders Be a good role model. Attend mandatory meetings, know your resources, and adhere to all company policies and procedures as laid out in the Shift Lead Field Guide and Employee Handbook

Requirements

Meet all Broista qualifications
6 months of Broista experience preferred
No disciplinary action for the past 90 days
Disciplinary action is defined as a coaching conversation resulting in the completion of formal documentation with signatures
Available to work a flexible, ever-changing schedule that may include early mornings, evenings, and weekends.
Successfully completed the most recent flowcheck (90% score or better) and on time
A prerequisite to employment is to obtain and maintain a Food Handler Permit/Certification as required based on state/local regulations
Ability to complete, pass and maintain mandatory certificates, training, and knowledge tests under the Dutch Bros required standards for company policies and federal, state, and/or local regulations
This role requires that you have availability to work a minimum of 20 hours per week as a part-time shift lead and a minimum of 32 hours per week as a full-time shift lead
Adaptable
Excellent Communicator
Creative
Detail-Oriented
Strong Multi-Tasker
Team Development
Influence
Delegation
Adaptability
Professionalism
Strategic Application
Constant standing/walking, up to 10 hours at a time
Occasional stooping, kneeling or crawling
Occasional pushing, pulling, lifting, or carrying up to 50 lbs
Occasional ascending or descending on ladders and ramps
Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine
Constant receiving detailed information through oral communication
Constant clarity of vision at near and/or far distances
Constant cash handling requiring mental math
Constant talking, expressing or exchanging ideas by means of verbal communication

Nice To Haves

6 months of Broista experience preferred

Responsibilities

Lead the experience for every Broista on shift that ensures a mind-blowing experience for every customer
Cultivate the DB atmosphere and standards on shift ensuring that Broistas are meeting all expectations; help solve problems on shift
Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions and have the right energy and attitude for the customer
Be an expert on drink and operational fundamentals to execute Broista training
Primary responsibility is to model and meet all expectations of the Broista role
Train new Broistas operationally and culturally while providing a fun-loving, mind-blowing environment
Set Broistas up for success by covering all aspects of the Manifesto during training
Aid your Shop Manager and Assistant Shop Manager in shop support and other delegated duties
Set up the next shift for success in all areas: counting tills, bank deposits, restocking products, putting inventory away, meeting cleanliness standards, etc.
Communicate with your managers and share wins and opportunities for improvement with your shop leaders
Be a good role model
Attend mandatory meetings, know your resources, and adhere to all company policies and procedures as laid out in the Shift Lead Field Guide and Employee Handbook