Shift Lead

Montclair Hospitality•Montclair, NJ

13d

About The Position

Shift Lead Responsibilities: Train, lead, and coach all employees in the front of house to ensure that established Ani cultural and core standards are met. Ensure that sanitation standards as set forth by the company, local, state, and federal regulations are in compliance. Communicate with employees and upper management to ensure operational needs are met. Work harmoniously and professionally with co-workers and supervisors. Manage flow of business via dine in, take out and delivery sales channels Open and/or close the restaurant as the Supervisor on the floor, responsible for all aspects of service and restaurant operations Requirements: Experience in leading a team Bilingual preferred Experience providing excellent customer service in a fast-paced environment. A positive attitude and ability work well under pressure with bussers, cooks and other staff. Able to perform high-quality work while unsupervised. Able to handle money accurately and operate a point-of-sale system. Ability to work in a fast-paced work environment and deliver orders in a timely manner. We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Inclusive of minority and disadvantaged groups LGBTQ+ friendly workplace Job Types: Full-time Benefits: Employee discount Flexible schedule Referral program Medical, Dental, 401K Physical setting: Casual dining restaurant Schedule: Day shift Monday to Friday Night shift Weekend availability Experience: Restaurant: 2 years (Preferred) Customer service: 2 years (Preferred)

Requirements

Experience in leading a team
Experience providing excellent customer service in a fast-paced environment.
A positive attitude and ability work well under pressure with bussers, cooks and other staff.
Able to perform high-quality work while unsupervised.
Able to handle money accurately and operate a point-of-sale system.
Ability to work in a fast-paced work environment and deliver orders in a timely manner.

Nice To Haves

Bilingual preferred
Restaurant: 2 years (Preferred)
Customer service: 2 years (Preferred)

Responsibilities

Train, lead, and coach all employees in the front of house to ensure that established Ani cultural and core standards are met.
Ensure that sanitation standards as set forth by the company, local, state, and federal regulations are in compliance.
Communicate with employees and upper management to ensure operational needs are met.
Work harmoniously and professionally with co-workers and supervisors.
Manage flow of business via dine in, take out and delivery sales channels
Open and/or close the restaurant as the Supervisor on the floor, responsible for all aspects of service and restaurant operations